Head, CIO Office (APAC)

foodpanda is the largest food and grocery delivery platform in Asia outside of China. Operating in more than 400 cities across 10 markets we continue to expand and grow in our core food delivery business as well as in new verticals like grocery deliveries with a strong tech infrastructure at our core. From our restaurants-partners cloud kitchens and cloud grocery stores foodpanda is just one tap away getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform to digitalise businesses in Asia uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities and we welcome all experiences backgrounds and perspectives. Up for an exciting new career

We are currently in search of a highly driven and strategic Head CIO Office (APAC) to be part of our regional team (APAC and Europe) and oversee the markets within APAC. The CIO Office works closely with countries in the APAC region to achieve our key objectives with a strong focus on growth P&L metrics and solving key challenges. This role will be based in one of the APAC markets it is responsible for.

Responsibilities:

• Understand markets challenges in-depth and how to best support them; define and implement countries strategy in close cooperation with respective Country CEOs/Managing Directors

• Has overall P&L ownership of the profitability and productivity of the markets 

• Own cross-department projects at a regional level such as customer NPS improvement basket size increase logistics marketing pricing coordination etc.

• Allocate budget and optimise resources efficiently across countries and business verticals to meet ambitious growth and profitability targets

• Collaborate with Delivery Heros Management Board around strategic goals funding and regional policies to maximise return on investment

• Own the quarterly OKR-setting process focusing on key priorities and highest impact

• Drive or actively participate in key regular touchpoints: performance updates financial reviews budgeting & strategy etc.

• Drive projects to improve customer rider and vendor performance and experience

• Together with respective Country CEOs/Managing Directors put together implement and track investment proposals to boost strategic initiatives

Qualifications :

• At least 8 years of working experience with 1 to 2 years of exposure at the company decision-making level including P&L accountability

• Background in fast-paced entrepreneurial startup/technology environments

• Were looking for people bringing a rare combination of strategic thinking and implementation drive

• A mix of consulting experience (or comparable) and a track record of outstanding achievements in business with international exposure would be ideal

• Great interpersonal relationships as this highly-exposed role involves cooperation with countries and multiple functions in the regional and global teams

• Willingness and more so a desire to build from scratch is needed

• While this a general management role an expertise on a particular aspect of our business (notably marketing operations commercial and/or finance) is a strong plus

• Strong analytical skills again combined with a bias for action

• Comfortable in reading & interpreting financial documents especially country P&Ls and investment proposals and deriving actions from them

• Clear crisp and actionable communication

• Team player. We build teams around the strong belief that excellence comes from both great output and a great attitude

Additional Information :

What We Offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

Remote Work :

No

Employment Type :

Full-time