Testing Services Specialist
Testing Services Specialist
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Job Description
Testing Services Specialist
Highland Community College is seeking a dedicated and detail-oriented Testing Services Specialist to join our team. This full-time position provides placement testing and a variety of other testing services for both internal and external customers. If you are passionate about helping students succeed and enjoy providing excellent customer service this is a fantastic opportunity for you!
Key Responsibilities:
- Administer and proctor placement tests for prospective current and returning students including high school students.
- Accurately enter and upload placement test data into the BANNER system.
- Serve as the primary contact and subject matter expert for Accuplacer.
- Provide exceptional customer service to students faculty and staff.
- Administer various other tests such as PearsonVue Kaplan for nursing students CLEP and DSST for both internal and external clients.
- Assist in generating reports and statistics related to placement testing and other Testing Center services.
- Support Quick Start events by organizing and facilitating testing processes throughout the school year.
- Act as the key contact for Testing Center operations in the absence of the Testing Center Coordinator.
- Update manuals and maintain testing center resources and information on the website.
- Perform additional duties as assigned to contribute to the smooth operation of the Testing Center.
What Were Looking For:
- Associates degree and at least two (2) years of office experience or an equivalent combination of education and experience that demonstrates your ability to excel in this role.
- Knowledge of testing principles and practices.
- Excellent organizational skills and attention to detail.
- Exceptional written and verbal communication skills.
- Strong customer service mindset with the ability to work with a diverse population.
- Proficiency in computer operations and software applications.
- The ability to maintain confidentiality.
- Ability to work one evening per week.
Required Certification:
- Must be certified to administer Pearson VUE CLEP and DSST within three (3) months of hire.
Why Join Highland Community College
- Be part of a welcoming and supportive environment.
- Gain valuable experience while helping students succeed in their academic journeys.
- Become a valued member of a campus community that is committed to shaping the future of our communities by providing quality education and learning opportunities.
Salary & Benefits:
Salary Range: $16.34 - $24.52 per hour
Comprehensive benefits package. Details are available at to Apply:
Visit our website at Applications are not complete until the following materials are submitted.
- Online application
- Cover letter
- Resume
- Unofficial transcripts
- Contact information for three professional references
For alternative application methods or questions contact Human Resources at . Applications must be received by July 23 2025.
Equal Opportunity Employer:
Highland Community College is an Equal Opportunity Employer. Applications from veterans minorities individuals with disabilities and other diverse groups are strongly encouraged.
Required Experience:
Unclear Seniority
Employment Type
Hourly
