Front Office Services Agent
Front Office Services Agent
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Job Description
A career that lets your passion shine:
As a Front Office Services Agent you are the heart of guest experiences seamlessly balancing the roles of porter and guest service agent. From providing warm welcomes and efficient check-ins to attentive departures you ensure every interaction reflects five-star excellence. By managing communications promoting loyalty programs and assisting with luggage you will set the tone for exceptional service making each guest stay even more memorable.
FULL TIME and PART TIME roles available
Qualifications :
What you will bring to the role:
- Full Driver license is a must; confident driver both automatic and manual cars (critical as part of duties)
- Must have Responsible Service of Alcohol (RSA) certification
- Service focused personality is essential; customer related experience an asset
- Ability to deliver luxury service in line with brand standards in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Full availability over a 7 day a week roster will be a distinct advantage
- Full Australian working rights with no restrictions
- Must be located in Adelaide and ready for an immediate start
Additional Information :
Thrive in our Sofitel community with:
When you become one of our Heartists you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel gourmet wellness shopping).
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world!
- Ability to make a difference through our corporate social responsibility activities
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Apply now:
Discover more about the enticing benefits and development opportunities this role offers. Visit
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
