Regional Business Manager
Regional Business Manager
Posted on :
18-07-2025
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1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.
Our company continues to grow and today we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
The Regional Business Manager (RBM) is responsible for maintaining existing broker relationships and sourcing new ones within specified territories. The RBM is tasked with increasing revenues in line with yearly targets set by the department and the Company. To excel in this role the RBM must possess a deep understanding of Equitable Banks products to generate prospective deals and a keen insight into the underwriting process to ensure that application submissions meet all required criteria.
Sales Management (25%)
- Manage and develop a Key Account list of 15-20 brokerages within a defined region updated annually based on business volume.
- Conduct quarterly meetings with key accounts to review their volumes and funding ratios.
- Discuss performance with the Regional Director of Business Development monthly.
- The RBM must be highly organized and self-directed managing and reporting on sales and market activities through broker visits and industry networking events. Success in achieving and exceeding sales targets for Alternative and Reverse Mortgages.
- RBMs (Regional Business Manager) are expected to assist brokers with deals in the pipeline or those who are unresponsive fostering stronger relationships. They must also complete monthly expense reports accurately and submit them by the deadline within their approved budgets.
- The RBM is responsible for documenting feedback from weekly meetings in the CRM and analyzing efficiency ratios from Tableau to identify and address current trends. Active participation in weekly departmental meetings to discuss market trends challenges successes and product/service improvements is also required.
Sales Activities and Achievements (30%)
- Schedule a minimum of 8 broker meetings weekly documenting discussions and feedback in the CRM.
- Proactively make 45 outbound sales calls weekly documenting discussions and feedback in the CRM.
- Continuously update broker contact information in the CRM.
- Manage the region to achieve structured and effective results.
- Provide mid-level analysis to enhance business development functions.
- Interact with the credit team bi-weekly in office to gain insights into the quality of business submitted by specific brokerages and to strengthen sales-credit relationships.
- Collaborate with BDM and Reverse Mortgage Channel Managers (RCM) within the region to provide best-in-class service product knowledge and support for all brokerages.
- Discuss competitor products with brokers focusing on satisfaction differences and new market offerings.
- Analyze feedback on Equitable Banks products regarding pricing flexibility and credit requirements.
Presentation Skills (25%)
- Up-to-date collateral materials and promotions.
- A thorough understanding of promotions and qualifications.
- A comprehensive sales presentation that includes products related to Alternative and Reverse Mortgages Equitable policies on Anti-Money Laundering and compliance requirements.
- Knowledge of regional coverage both urban and rural.
- A focus on product benefits both individually and comparatively.
- Introductions of regional team members to the brokerage community at relevant events.
- Responses to broker-related questions or concerns.
External & Internal Relationship Management (10%)
- Participating in brokerage events including sales presentations and lender appreciation programs.
- Engaging in industry associations to represent Equitable Bank and gather industry insights.
- Speaking at company-sponsored events with messaging provided by the Marketing & Communications department.
- Expanding relationships through lunch meetings webinars and outbound sales calls and introducing other team members to brokers.
- Involving regional team members in presentations beyond a mere appearance.
- Covering for other RBMs and BDMs during their time off.
Administration and Organization (10%)
- Enter at least 8 in person visits and 45 proactive outbound calls in CRM by the end of each Friday.
- Submit expense reports within 7 business days of the months end.
- Complete regulatory courses within deadlines on EQ University as failure to do so may affect bonus payouts.
Lets Talk About You!
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office (Word Excel PowerPoint).
- Previous sales and/or underwriting experience in the industry.
- Self-directed and highly organized with the ability to multi-task.
- Valid drivers license and a clean driving record.
- Completion of a college or equivalent post-secondary degree.
- At least 5 years of industry-related experience.
- Outstanding interpersonal skills.
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and perspectives. In tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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