Business Development Coordinator/Call Center
Business Development Coordinator/Call Center
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Asheville Ford Lincoln is looking for a full time Business Development/Customer Service Representative to add to our growing team. We are a locally owned and operated dealership located across the street from the Farmers Market on community trusts us and our commitment to excellent customer service keeps our neighbors coming back.
What we offer:
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance Available
- Paid Vacations Holiday Pay PTO pay
- Career advancement opportunities promote from within
- Discounts onproducts and services
- Employee Appreciation celebrations
- Family owned and operated
- Long term job security
- Competitive pay and bonus structure
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Strong communication skills
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
The Krause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 4states (Georgia South Carolina North Carolina and Florida)
Required Experience:
IC
Employment Type
Full-Time
