Sales Operations Assistant

The Sales Operations Assistant supports the Capstone Sales Department by managing key administrative and operational tasks essential to day-to-day sales activities. This entry-level position focuses on organizing internal systems maintaining sales tools and resources handling standard inquiries coordinating communications and ensuring the smooth execution of team-wide processes. The ideal candidate is detail-oriented proactive and eager to grow within a fast-paced sales environment.

Our preference is for this role to be hybrid based out of either our North Mankato MN or Edina MN locations. However fully remote work may also be considered.

Why Youll Want To Join Capstone

Have you ever read something that increased your understanding of the world around you An article a book a research paper a piece of local legislation even a poem or short story

Capstone is a mission-driven community of passionate creative people like you who believe in the power of literacy. Our mission is to make reading fun for kids so that they never experience literacy as the barrier that prevents them from understanding and engaging with the world around them.

For more than 30 years Capstone has led the way in K5 educational publishing creating award-winning books and digital learning experiences (PebbleGo). The information landscape has changed dramatically since we first started out in 1991 and competition for kids attention is at an all-time high. This changing landscape inspires our continued growth and innovation todays kids need trusted sources of content more than ever but their standards for whats considered engaging have never been higher! At Capstone were excited by that challenge are you

YOUR RESPONSIBILITIES

Sales Support

• Triage and manage the Salesforce Case Queue answering routine questions and assigning cases appropriately.
• Maintain the Sales Operations calendar in Microsoft Teams tracking due dates by month season and year.
• Support the distribution of contracts addendums and quotas to sales reps via DocuSign.
• Assist with updating and maintaining Salesforce Content structure documentation.
• Assist with tracking and organizing seasonal materials (e.g. tip sheets PowerPoints) in Salesforce.
• Administer and manage the Sales Learning Management System (Tovuti) including training coordination and content updates.
• Assist in maintaining trial account setup (Capstone Interactive and PebbleGo) including coordination with Capstone Support for custom trials.
• Generate and distribute monthly and seasonal sales reports under guidance.
• Assist with maintaining and enhancing Amazon A pages and Brand Story content based on trade schedules.
• Coordinate sales rep webinars including scheduling and logistical support.
• Fulfill CollectionWiz digital copy requests and District CollectionWiz support.

Communication & Collaboration

• Organize and design monthly newsletters and sales/marketing updates for internal and external sales teams.
• Provide backup support to other Sales Operations team members as needed.
• Communicate professionally with internal staff and external partners.
• Consistently evaluate processes and procedures to find efficiencies.

Education Experience and Skills desired:

• Associates or Bachelors degree in Business Marketing Communications or related field.
• 12 years of experience in administrative operations or sales support roles.
• Familiarity with CRM systems especially Salesforce is a plus.
• Strong skills in Microsoft Office (Excel Outlook Teams).
• Excellent organizational and communication abilities.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
• Ability to learn and navigate multiple digital platforms.
• Self-driven learner who seeks out new skills.

Travel Requirements

This position may require some travel around 5-10%.

Inclusion & Belonging

Capstone embraces equal opportunity and a culture of belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. All candidate information will be kept private according to EEO guidelines. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process please send a request to

The pay range for this role takes into account the wide range of factors that are considered surrounding compensation including but not limited to: skill sets experience and training work location and other business and organizational needs. At Capstone it is not typical for an individual to be hired at the top of the range for their role. A reasonable estimate of the annual pay range for this position is $40000 - $55000.

Capstone strives to provide comprehensive and market-competitive benefits to meet the needs of our employees and their families. Click here to see our benefits.

Pre-Employment Background Check Required

California Applicants:

Applicants from California can access our California Privacy Notice here.

Employment Authorization:

At this time Capstone unfortunately cannot sponsor or take over sponsorship of an employment visa. To be considered for one of our roles applicants must be authorized to work in the United States.