At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
Job summary:
The Database Reliability Engineer (DBRE) is responsible for managing building maintaining monitoring and troubleshooting the cloud-based database infrastructure that our mission critical SaaS application runs on. The DBRE role is also responsible for improving processes via automationcoding to reduce toil. They will be liaising with engineering and SRE teams to aid in bringing new products to market that require database support.
The DBRE role is also responsible for improving processes via automationcoding to reduce toil. They will be liaising with engineering and SRE teams to aid in bringing new products to market that require database support.
* Work on observability of relevant database metrics and make sure desired database objectives are met.
* Work with DBA team to understand areas of toil. Implement automationsprocesses to help manage PCCs database systems at scale.
* Implement a data-driven approach to performance and availability improvements to stakeholder database systems
* Provide database expertise to engineering and SRE teams (review of database migrations queries performance optimizations standardize configurations and deployments of new database systems).
* Assist DBA team in performance troubleshooting and root cause analysis.
Qualification and skills:
7 Years working with relational databases systems (3 at a Senior lead or architect level)
2 years in a DBRE or SRE role
Experience working in the cloud (AWS GCP or Azure)
Coding Automation Experience
Experience working with IaC tools such as Ansible Terraform.
Experience working with source control such as GIT.
SQL Server experience preferred MySQL PostgreSQL nice to haves
Experience working with VLDBs (1 TB) and managing a large number of databases (100)
Languages such as Powershell C# SQL Python
Additional experience with the following toolssystems a plus: Git Jira Azure Data Factory DataBricks Grafana InfluxDB and flavors of NoSQL databases.
**Some on-call or after-hours work will be required
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.