Principal Product Reliability Engineer - Systems & Controller Platform
Principal Product Reliability Engineer - Systems & Controller Platform
Posted on :
19-07-2025
Employer Active
1 Vacancy
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Job Description
Description
Join us as we pursue our ground-breaking vision to make machine data accessible usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk we are committed to our work customers having fun and most significantly to each others success.
About this Role:
This is a Senior / Lead role where youll get to come to the rescue and be the hero diagnosing complex Environmental and Java application bottlenecks within the AppDynamics SaaS Platform and customer environments. Youll serve as a trusted advisor to AppDynamics Sales Product Support Engineering teams and customers sharing best practices for sizing and configuring systems that power AppDynamics platform components. Youll innovate by finding opportunities for automation along with developing/ enhancing software tools to streamline and accelerate issue resolution (using AI) within the AppDynamics platform.
About You:
You:
- Are an Engineer with a 12 years of experience and a passion for solving difficult problems with customer-focused approach.
- Have exceptional written and verbal communication skills enabling you to connect effectively with customers and colleagues alike.
- Can analyze memory and thread dumps to locate potential application bottlenecks then read source code to pinpoint the problem and recommend a solution.
- Have full-stack expertise able to diagnose issues at all layers OS Network Managed Service or Application layers.
- Are comfortable writing and quickly absorbing/understanding Java code and can craft and interpret SQL queries with ease.
- Possess a good understanding of Linux Internals IPC (Inter-Process Communication) Multi-Threading Socket programming GDB debugging and OOP Design.
- Have experience with cloud-native application development and deployment using AWS (or equivalent) Cloud Environment with working knowledge of Docker Containers Kubernetes.
- Have experience in Linux OS installation configuration and troubleshooting (with a preference for RHEL or CentOS expertise).
- Are adept at quickly navigating and extracting insights from Unix/Linux man pages
Its a Significant Advantage If You Have:
- Understanding of JVM internals: GC algorithms performance tuning for highly loaded applications heap usage analysis.
- Strong understanding of Data Structure Data algorithms and Concurrent Programming.
- Hands-on experience in ingesting processing storing analyzing caching and serving web-scale data; IE exposure to relevant technologies in this space such as Kafka Hadoop Spark NoSql Redis Containers etc.
- Hands-on experience with hypervisors like VirtualBox Parallels or VMWare Workstation/Fusion and bash shell scripting is second nature to you.
- Proficiency with Java TLS implementations and the keytool utility
- Experience troubleshooting PKI issues including TLS server and client configurations
- Skills in MySQL database server configuration maintenance and troubleshooting
- Have strong network troubleshooting capabilities including proficiency with tools like tcpdump and Wireshark
- Experience with ZFS setup and administration
- Familiarity with Maven or Gradle build systems
- The ability to write and troubleshoot CMake build configurations
- Previous experience in a retail or customer-facing role showcasing your ability to engage with people
- Working knowledge of Cloud infrastructure plumbing like Kubernetes and AWS
This role offers a unique opportunity to use your technical expertise to influence and collaborate with our customers Sales Support Product and Engineering teams across Splunk / AppDynamics. If youre ready to make a huge difference in a fast-paced innovative environment wed love to hear from you!
We value diversity equity and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race religion color national origin ancestry sex gender gender identity gender expression sexual orientation marital status age physical or mental disability or medical condition genetic information veteran status or any other consideration made unlawful by federal state or local laws. We consider qualified applicants with criminal histories consistent with legal requirements.
Thank you for your interest in Splunk!
Required Experience:
Staff IC
Employment Type
Full Time
Department / Functional Area
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