Accounts Receivable Collections Officer
Accounts Receivable Collections Officer
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$ 1376 - 1686
1 Vacancy
Job Description
Located 20km west of Sydney on Dharug country with a population of 240000 residents Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia with people from many different backgrounds and cultures living alongside one another.
Our people are focused on driving community outcomes programs and services to innovate inspire and deliver change for the community we represent and has worked hard to fulfil its communitys vision for Cumberland as a place where anyone can feel welcome belong and succeed.
ABOUT THE OPPORTUNITY
The Revenue/Rates team is part of the Finance Group which is committed to providing high quality service to all stakeholders who include our Community our Executive the Leadership Group and all council staff. The Group provides timely and accurate advice and utilises better practice methods and procedures and continuous improvement methodologies while developing new and innovative solutions to problems in a consultative and customer focused manner.
The Accounts Receivable Collections Officer is responsible for ensuring the collection of outstanding fees in a timely manner and providing high quality service and advice to all stakeholders.
The successful applicant will require:
- Tertiary qualifications in business accounting or a related field and/or 3 years experience in a similar role
- Advanced verbal written and conflict resolution communication skills
- Sound knowledge and understanding of the relevant sections of the Local Government Act 1993 relating to legislation associated with recovery of outstanding debts in particular Applications and the Accounts Receivable function
- Proven ability to create and maintain MS Excel spreadsheets (intermediate level)
- Proven ability to be meticulous and pay attention to detail to work related activities
- Proven ability to possess good customer communication skills
- Proven ability to work productively as a member of a team and contribute to team goals.
Download the position description herefor more information.
About this role:
- Permanent full-time position
- 70 hour fortnight/week
- Access to Councils 9 day fortnight Accrued Day Off (ADO)
- Located at Councils Merrylands office and may be required to work across any of Councils work locations
Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 8 of the Cumberland Salary Structure with a salary range of $1376.59 to $1686.33 per week plus 12% superannuation
- The commencing salary will be negotiated taking into consideration the successful applicants qualifications skills and experience related to the role
What youll need to have for this role:
- The right to live and work in Australia
- Be able to provide information for pre-employment checks required for the position including attending a physical pre-employment medical examination as required
- Participate in health monitoring as outlined in the risk assessment for this position and Councils Health Monitoring Procedure as required
- Provide evidence of your vaccination status as part of the employment screening process in accordance with Councils COVID-19 Vaccination Procedure.
WHAT WE CAN OFFER
- We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days leave for front-facing roles that are unable to access working from home arrangements
- Training and professional development opportunities available to develop skills and grow your career
- Leave entitlements including annual leave 15 dayspersonal leave per year parental leave and access to Long Service Leave after five (5) years (where applicable)
- Three (3) additional grant days of paid leave over Christmas (where applicable)
- Corporate Health Insurance discounts
- Health and Wellbeing Programs to support our staff by providing access to online professional learning paid leave to undertake annual skin checks COVID-19 vaccinations and to donate blood
- Subsidies to assist with the cost of wellness and fitness activities
- Free access to Council owned and managed Aquatic Centres
- Access to Councils Fitness Passport Program and Employee Assistance Program (EAP).
ABOUT US
Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people and fully supports the aims and objectives of NSW Child Protection Legislation and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application if required and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain undertake or remain in child-related employment.
Cumberland City Council is committed to building a diverse and inclusive workplace reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process please contact the hiring manager during the application process.
ENQUIRIES
ContactName Kylie Rann Team Leader Ratesonor for further information.
Closing date: 11:59pm Tuesday 22 July 2025
HOW TO APPLY
To submit your application for this position please complete the questionnaire. Youll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
