Billing Coordinator
Billing Coordinator
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Job Description
ASK Recruitment Services specialize in building strong connections and placing top talent in a reliable professional and timely manner. As experienced HR professionals ASK understands the hardships organizations and candidates experience in recruitment processes and that is why we take every step to ensure a stress-free experience.
Our client a manufacturer is looking for a Billing Coordinator to join their team in Concord ON.
Job Title: Billing Coordinator (Temp to Perm contract)
Key Duties/Responsibilities
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Coordinate with Service Technicians in Ontario Western & Atlantic regions to receive edit process and bill work orders.
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Responsible for all aspects of customer invoicing. The focus will be on service and contract billing but product invoicing may also be assigned.
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Verify equipment on work orders in the system (under contract or warranty)
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Handling incoming customer inquiries for service & take immediate steps to resolve
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Utilizing customer portals to submit & upload service invoices.
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Recognize Document and Alert Service managers of trends in customer calls/issues
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Complete open service work order report on a weekly basis to regional service managers
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Assist in credit card charges on the Virtual Clover system
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Work closely with the A/R team in resolving billing issues and providing the necessary billing back-up materials
Required Skills:
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Detail-oriented
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Strong communication skills both written & verbal
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Excellence in customer service.
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Proficient with Microsoft Word Outlook and Excel.
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Strong organizational skills ability to multitask.
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Ability to process a high volume of invoices before the month end close
Preferred but not required:
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1 year experience using an ERP system
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1 year experience in billing.
Employment Type
Full-time
