TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who offer biotechnology product development services. The Company focuses on providing laboratory equipment chemicals supplies and services used in healthcare scientific research safety and education.
Job Title: Medical Office Coordinator
Location: Baltimore MD 21287
Shift: Monday to Friday 8:30am - 5pm
- Coordinates a multi-faceted high volume medical and/or surgical office.
- Serves as liaison to department administration clinical management and hospital services.
- Assists patients patients families referring physicians and third party carriers to resolve patient related issues.
- Triages patient calls and medical issues.
- Answers patient medical questions where appropriate and determines if physician/nurse response is required.
- Schedules patients for laboratory tests medical examinations procedures and admissions.
- Resolves any schedule conflicts.
- Uses electronic medical records systems to access enter and edit patient information.
- Relays information to patients regarding preparation for laboratory tests examinations and procedures.
- Assures all patient correspondence (consent orders history and physical etc.) is transmitted to correct areas in a timely manner to streamline patient processing.
- Utilizes knowledge of physician(s) practice and requirements of third party payers to provide appropriate documentation to assure authorization/certification for medical services.
- Demonstrates awareness of limitations of institutional resources and seeks to maximize physician scheduling within this context.
- Informs patients of costs of care being provided and refers them to appropriate resources for further information guidance or assistance.
- Obtains pre-certifications as required by patients health care insurers or managed care providers.
- Arranges or assists in arranging patient transportation.
- Operates personal computer to access e-mail electronic calendars and other basic office support software.
- Coordinates a multi-faceted high volume medical and/or surgical office.
- Serves as liaison to department administration clinical management and hospital services.
- Assists patients patients families referring physicians and third party carriers to resolve patient related issues.
- Triages patient calls and medical issues.
- Answers patient medical questions where appropriate and determines if physician/nurse response is required.
- Schedules patients for laboratory tests medical examinations procedures and admissions. Resolves any schedule conflicts.
- Uses electronic medical records systems to access enter and edit patient information.
- Relays information to patients regarding preparation for laboratory tests examinations and procedures.
- Assures all patient correspondence (consent orders history and physical etc.) is transmitted to correct areas in a timely manner to streamline patient processing.
- Utilizes knowledge of physician(s) practice and requirements of third party payers to provide appropriate documentation to assure authorization/certification for medical services.
- Demonstrates awareness of limitations of institutional resources and seeks to maximize physician scheduling within this context.
- Informs patients of costs of care being provided and refers them to appropriate resources for further information guidance or assistance.
- Obtains pre-certifications as required by patients health care insurers or managed care providers.
- Arranges or assists in arranging patient transportation.
- Operates personal computer to access e-mail electronic calendars and other basic office support software.
TekWissen Group is an equal opportunity employer supporting workforce diversity.