Front Office Team Leader
Front Office Team Leader
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Job Description
Our mission at Novotel London Waterloo is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling - whatever brings you here we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Reception Team Leader you
Provide guidance and support to the Reception team helping them to achieve their potential and accomplish overall departmental objectives.
Assist in effectively running the front office operations with a hands-on approach.
Help guests and create positive experiences.
Are confident in all aspects of guest relations receiving and recognising all guests including those who require special attention.
Maintain strong working relationships and communicate with all departments.
A little more information:
You will have the opportunity to be part of a high energy fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 178 rooms meeting rooms bar restaurant and fitness & sauna.
To ensure you can best welcome and care for our guests you will need to be fluent in English .
Understanding things from our guests perspective is key so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Reception Team Leader please click apply now! Wed love to hear from you!
One more thing
By working at the Novotel London Waterloo you will be part of the Accor network worldwide hospitality leader. With us you can be all you are work with purpose grow learn enjoy and explore Accors limitless opportunities. Discover our Talent stories at or on Instagram @
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating an environment where everyone feels they belong.
Additional Information :
Information on the processing of personal data
When you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates personal data and to the exercise of their rights of access opposition rectification and deletion is available in our Employee Privacy Policy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
