Workplace Services Site Lead
Workplace Services Site Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Lead all Workplace Services Programs for Waltham MA including Food Services Event management Amenities and Perks Fitness Center & Transportation.
- Manage vendors for WPS including HVAC electrical plumbing security janitorial furniture indoor foliage kitchen services linen services and first aid
- Manage work order system including receiving and reviewing request assign work orders and tracking completion/closeout
- Manage a portion of OPEX & CAPEX budget pertaining to job responsibilities
- Provides quality customer service; follows up with clients to ensure customer satisfaction
- Ensure successful operation of workspace/facility
- Responds to client/customer inquiries and complaints
- Assists with general maintenance trouble shooting and repairs
- Assists with company moves/adds/changes and new employee set ups
- Assists with maintaining a clutter free and safe working environment
- Assist and implement ERT plan for location recruit and train members and conduct annual drills
- Assist with Regional Disaster Recovery Program
- Maintain preventative maintenance schedules within Workplace Services (WPS)
- Monitors contractors performance to ensure work is completed according to specifications
- Conducts regular inspections of facility for cleanliness functionality of all systems; noting anything that might need repair or clean up
- Solicits bids and quotes from vendors enter POs approve invoices through their lifecycle
- Assist in space allocations among departments
- Organize events to include room readiness for training classes meetings etc.
- Recruit and train facilities related staff as we grow
- Set up conference rooms/training rooms as required
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Ability to maintain professionalism always under pressure
- Ability to plan and manage work under time constraints
- Ability to identify resolve or appropriately escalate problems
- Ability to work effectively with minimal supervision as an individual and as part of a team
- Strong organizational skills and collaborative style needed
- Ability to communicate clearly effectively and professionally (verbally and in writing)
- Ability to work flexible schedule including overtime early mornings evenings and/or weekends as needed to meet department and company demands
- Proficient in MS office Outlook Excel
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
