F100 Customer Support Program Manager - (Onsite)

Date Posted:

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street East Hartford CT 06118 USA

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flightdesigning building and servicing engines unlike any the world has ever seen. And because transformation begins from within were seeking the people to drive it. So calling all curious.

Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title a country or your comfort zone. Bring your passion and commitment and well welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.

At Pratt & Whitney the difference you make is on display every day. Just look up. Are you ready to go beyond

We are seeking an F100 Customer Support Program Manager. You will be primarily responsible for supporting the F100 Fleet Integration Organization with data collection curation analysis and is a high visibility role that interfaces with all business functions including sustainment program management material management production strategy engine management operations finance and more.

What You Will Do

• Perform collect and analyze Internal and External Customer Market Feedback Analysis

• Lead the F100 demand planning process to ensure reliable and accurate forecasting

• Create and maintain scripts/macros in VBA; dashboards in PowerBI Qlik and SharePoint

• Automate multiple data analytics processes from raw data to final output

• Support F100 Organization with ad-hoc data analysis reports and presentations

• Must be comfortable working independently in a fast-paced data-driven and entrepreneurial environment

Qualifications You Must Have

• Bachelors degree

• 8 years of aerospace product or program general maintenance and /or operations management experience or an advanced degree with 5 years

• 3 years of experience managing projects across cross functional teams building sustainable processes with demonstrated business success

• 2 years of experience with Military Engines Programs

• Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship

• This position requires up to 10% travel

Qualifications We Prefer

• Understanding/application of Sales Inventory and Operations Planning

• Master Data MRP Scheduling SAP SIOP Planning and Inventory experience

• Demonstrated conflict resolution capability and ability to develop strong internal and external relationships

• Excellent written and verbal communication skills ability to simplify complex topics for broad audiences

• Proven organizational and project management skills forwarding thinking strategic planning experience

• Strong analytical and quantitative skills; ability to analyze data and develop metrics to back up assumptions and evaluate outcomes

• Experience with Microsoft Office 365 Excel Skills related to v-lookups macros Power Query Qlik PowerBI VBA Access Databases and SQL

What Is My Role Type

In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

The salary range for this role is 101000 USD - 203000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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