Technical Support Specialist
Technical Support Specialist
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Job Description
Hi! Were on the lookout for a strong Technical Support Specialist to join Noda a licensed UK Payment Institution and the brains behind an innovative Open Banking payments platform. If youre fueled by fintech excitement and seek a global career journey keep reading!
What is Noda
Noda is reshaping online payments allowing seamless transactions from customers to merchants bank accounts. With a footprint in the UK EU and Canada (Australia up next!) were seeking a talented Technical Support Specialist to be part of our dynamic team.
Your mission:
- Support for clients (companies) in the process of integration with our functionality;
- Quality control of integrations testing;
- Maintaining an integration FAQ;
- Support for system operation;
- Assistance in the development of integration documentation.
Your skills and experience:
- 2 years of experience in technical support;
- Knowledge of HTTP;
- Knowledge of client-server architecture;
- Ability to investigate and troubleshoot problems by logs;
- Knowledge of both SQL/NoSQL databases;
- Fluent Russian language skills and English language at a level B2 or higher.
Nice to have:
- Knowledge of Postman Kibana Azure and/or .
What we offer:
- 100% remote setup: let the world be your office - work from one of our locations or remotely. We span borders and continents and promote the nomad lifestyle - its up to you to decide where youre most productive.
- Employee learning and development: we encourage you to constantly develop and grow within your field of expertise by covering the training and education fees.
- Team buildings: doesnt matter where you work from - well find a way to get the team together! Join a variety of online and offline activities from local meet-ups to company-wide events.
- Tech: we provide or compensate all the necessary hardware and offer a budget for your home office setup.
- Paid time off: we value work-life balance and make sure you have more than enough time off to slow down and rest.
- Non-toxic environment: we love what we do we are proud to be #nodapeople and we focus on working together to achieve our goals!
What happens once you apply:
- Your CV will undergo careful review and well quickly update you on the next step in our recruitment journey.
- Get ready for an easy-going screening call with our recruiter where youll delve into the heart of our company product and team dynamics while sharing your own experiences and aspirations.
- Should the vibe match and your expectations align up next will be an engaging interview with our CTO.
- And if everything clicks anticipate a thrilling job offer landing in your inbox soon!
We do our best to close interview rounds within 3 weeks although sometimes it might take slightly longer. Send your application our way we look forward to meeting you!
Employment Type
Full Time
