Technical Officer
Technical Officer
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Job Description
Technical Officer
Job No: 676578
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD
Max Term Full Time
Insurance
Pay Band 3
We are looking for a Technical Officer to join our Operations Support team in either Sydney or Brisbane on a 12-month secondment basis.
This role supports the Team Leader in the daily management and execution of the teams functions to provide cross-functional support across the broader Operations teams.
What youll do
- Support the Leader in planning and scheduling resource allocation to meet the needs of the Operations teams.
- Support training and development for team members.
- Act as an escalation point for technical queries and issues within the team within delegation.
- Resolve escalated enquiries from business partners & investigate and resolve complaints in a timely manner.
- Participate in team tasks and complex operations as directed by the Leader.
- Promote a collaborative team environment and maintain a strong customer focus.
- Provide supervisory support to team as required or directed by Team Leader.
- Develop and drive value-based behaviours that support high performance and accountability.
What youll bring
- Demonstrated experience and high performance in a business operations role across multiple functions
- Demonstrated experience in utilising web-based administration systems
- Strong knowledge of the finance and insurance industry with a focus on operations and reporting systems.
- Proficient in continuous improvement methodologies and project management concepts.
- Excellent relationship management and customer service skills with strong influencing abilities.
- Demonstrated analytical and problem-solving skills able to meet quality and time standards.
- Effective communicator with strong interpersonal skills both written and verbal.
- Capable of coaching team members and collaborating on complex projects with internal and external stakeholders.
If this sounds the opportunity you have been looking for apply online today. For more information please reach out to
Position Description:PD - Technical
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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Employment Type
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