Stellenbeschreibung
As Global Sales Operations Specialist at Rapid Data you will be the critical link between technology processes and our sales team. In this key role youll drive the digital transformation of our sales organization and establish data-driven decision-making processes that will sustainably secure our success in the SaaS ERP market for funeral homes.
Your tasks:
1. Technology & Data Excellence- Advance andoptimizeour Salesforce infrastructure and integrate adjacent tools (e.g.JiraNetSuite Marketing)
- Develop comprehensive dashboards and reports for real-time insights into pipeline health forecast accuracy and team performance
- Implement AI-powered tools to support Account Executives (e.g. lead scoring next best actions deal intelligence)
- Build predictive models to improve revenue forecasting accuracy
2. Funnel Architecture & Process Optimization- Define and continuously refine themarketing &sales funnel
- Establish andmonitorconversion rate benchmarks at each funnel stage
- Design and implement scalable sales processes (deal approvals discounting policies territory management)
- Develop clear handoff processes between Marketing SDRs and AEs
- Define deal approval limits and escalation paths by seniority level
3. Pipeline Excellence & Revenue Intelligence- Build a rigorous pipeline management system with weekly reviews
- Proactivelyidentifypipeline risks and develop mitigation strategies
- Conduct regular deal reviews with AEs to ensure pipeline quality
- Ensure continuously filled pipeline through data-based territory and lead allocation
- Create forecast models and what-if scenarios for executive leadership
- Monitor Renewals and implement Churn preventing processes
4. Strategic Partnership & Change Management- Partner closely withsenior leadershipto execute sales strategy
- Coach AEs on best practices for CRM hygiene and deal management
- Identifyskill gaps and develop corresponding enablement programs
- Deliver quarterly business reviews to C-level on pipeline health and revenue projections
Your skillset:
- 58 years experience inSales or Revenue Operations ideally inB2B SaaS(growth or mid-market focus)
- Deep knowledge ofSalesforceand its ecosystem with hands-on experience inSalesforce administration reporting and automation
- Skilled inpipeline managementforecasting andsales process design
- Skilled indefining and implementing scalable processes(e.g. approval workflows handoffs territory planning)
- Proven ability to drivecross-functional collaborationand support sales team enablement
- Comfortable presenting insights to senior stakeholders and drivingdata-based decisions
- Fluent inEnglish;Germanis a considered plus but not!
- Primarilyremote withlimited travel
About us
Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work.
We are more than just a company we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence supporting every funeral service provider and their partners with our all-in-one technology platform.
Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world be part of this exciting journey with Rapid Data.
Required Experience:
Unclear Seniority