Customer Service Specialist

MVC Resources

Posted on : 16-07-2025

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1 Vacancy

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Job Location

Kuala Lumpur - Malaysia

Monthly Salary

3200 - 3200

Vacancy

1 Vacancy

Posted on : 16-07-2025

Job Description

A well-established international company is looking for a Customer Service Specialist to join its growing team based in Kuala Lumpur. This is a great opportunity for someone with a strong service mindset order processing experience and the ability to work well across departments. This role supports B2B operations and requires attention to detail good communication skills and the ability to thrive in a fast-paced structured environment.

Location: Kuala Lumpur

Salary: RM3200 13th month contractual

Key responsibilities

Handle incoming orders via phone email WhatsApp or sales reps

Ensure accurate and timely order entry and coordination with warehouse teams

Act as the main point of contact for customer inquiries and complaints

Work closely with the sales supply chain and finance teams

Follow up on returns delivery issues and complaint resolutions

Ensure all activities comply with internal SOPs and distribution standards

Requirements

Minimum 2 years of experience in customer service order processing or related roles

Experience in structured industries like healthcare distribution or financial services is a plus

Strong communication coordination and problem-solving skills

Proficient in Microsoft Excel and other basic office tools

Fluent in English and Bahasa Malaysia

Benefits

Hybrid working arrangement

13th-month contractual bonus

Performance-based bonus

Medical coverage

Career growth opportunities in a global work environment

This is a permanent role based in Kuala Lumpur offering long-term development and a collaborative working culture.

Apply now! Only shortlisted candidates will be contacted. Thank you for your understanding.

Customer service, team lead , shared services

Employment Type

Full Time

Company Industry

Key Skills

Apply Now

About Company

MVC Resources

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Customer Service Specialist

MVC Resources

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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