Director, Corporate Communications, EMEA Centres of Excellence
Director, Corporate Communications, EMEA Centres of Excellence
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Job Description
In this role you will guide and manage our EMEA Centres of Excellence across employee communications content & social media and external communications (eg. PR/AR).
You will partner with key stakeholders across regional and global communications and corporate affairs to understand their needs and objectives and develop the balance between global/EMEA programmes exec comms and locally enablement. You will be a coach to our centres of excellence to drive integrated thinking and collaboration in developing best practice.
You will be equal parts strategic thinker and brilliant executor. As a connector between our stakeholders global and our centres of excellence function you will be responsible for identifying the programmes that can be effectively scaled to support our ongoing growth.
You are a collaborative and active leader who is willing to push the envelope by proactively identifying new ways of working across the team that will help optimize existing processes and create efficiencies.
Key Responsibilities:
- Serve as the central lead on EMEA scale programmes (eg. thought leadership regional narratives) for communications building an integrated plan with employee communications content & social and integrated campaigns for regional execution.
- Develop partnership with global and EMEA level stakeholders to enhance EMEA-wide communications programmes and campaigns with a focus on integrated communications.
- Drive EMEA planning and alignment with global on key campaign moments (eg. Knowledge Platform announcements executive visits).
- Own the development and updates to EMEA narrative for ongoing storytelling in EMEA.
- Support 360 communications programme for the EMEA President with consistent narrative.
- Support strategy & management around key executive visits in EMEA region.
- Manage and coach the EMEA Comms CoE team.
- Partner with area communications to drive adoption and use of CoE team assets and best practices. Identify best practice within EMEA area communications and find ways to scale it across the region
- Oversee and actively manage the delivery of projects and programs involving cross-functional multi-market teams from strategy to implementation.
Qualifications :
Desired Skills & Experience:
- Minimum of 10 years of experience delivering integrated communications programmes either in-house or in an agency.
- Highly collaborative style capable of building and maintaining positive and productive working across departments; effectively building consensus and resolving complex issues within the project team.
- Proven ability to develop and execute integrated communications strategies across PR employee communications executive communications and social media that align with business objectives and brand voice.
- Ability to prioritise and articulate focus areas for communications team balancing with ad-hoc requests for communications support Skilled in identifying compelling story angles and navigating complex topics.
- Experience in developing executive platforms for and working with senior leaders including bylines briefing documents and media opportunities.
- Ability to craft consistent high-impact messaging across channelsowned earned and socialto amplify campaigns and maximize reach.
- Deep understanding of the nuances across EMEA communications landscapes with the ability to balance local execution with global alignment.
- Strong cross-functional partner who thrives in matrixed environments.
- Able to use metrics and insights to measure impact optimize strategy and communicate results clearly to stakeholders.
- Brings a self-starter mindset with the ability to adapt quickly prioritize effectively and deliver in a high-growth fast-moving environment.
- Demonstrated experience in leading mentoring and developing high-performing communications teams. Committed to creating a supportive inclusive environment that nurtures growth encourages creativity and builds future leaders.
Additional Information :
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
