Program Manager
Program Manager
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Job Description
Who We Are
Point32Health is a leading health and wellbeing organization delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health we are building on the quality nonprofit heritage of our founding organizations Tufts Health Plan and Harvard Pilgrim Health Care where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members partners colleagues and communities.
Job Summary
The Program Manager II is responsible for projects and initiatives with significant cross-functional interface that support assigned programs and/or vendors. Responsibilities include managing major departmental programs with significant cross functional interface with moderate complexity risk and/or cost. Responsibility may include development of new programs as well as management of ongoing programs. Changes to programs require some negotiation and change management skills to implement. By using knowledge of the company the Program Manager II should be able to resolve most roadblocks to ensure success and progress. The Program Manager II should make recommendations for change by performing cost/benefit analysis and by using basic analytical and problem-solving capabilities to support the recommendation. Will also directly interact with internal and external leadership from both Point32Health and key clients and/or vendors.Job Description
DUTIES/RESPONSIBILITIES what you will be doing (top five):
- Manage ongoing assigned program operations and/or vendors. This may include working with multiple areas within the organization and directly with clients and/or vendors to ensure effective accurate timely processes and workflows. Use analytic skills to develop or improve programs including business opportunity definition and research.
- Perform detailed policy and impact analysis as it relates to the current programs clients and/or vendors; make recommendations for process and/or policy change; present to various levels of the organization and the client the findings and summary options. This includes determining data scope consulting with many Point32Helath staff performing analyses and determining both quantitative and qualitative business implications.
- Lead and/or manage projects and/or initiatives by representing program operations during planning and implementation phases. This may include support of other company programs and coordinating issue resolution with relevant functional business areas and leading and/or facilitating planning and review sessions.
- Lead regular cross functional informational or working meetings including effective agenda planning facilitation and tracking/follow up on deliverables until closed.
- Other duties and projects as assigned.
QUALIFICATIONS what you need to perform the job
Certification and Licensure
Education
- Required: (minimum) bachelors degree or equivalent work experience is required.
- Preferred: masters degree
Experience
- Required: (minimum) 3-5 years of professional experience
- Preferred: 3-5 years of health plan experience with 6-8 years working experience. Program management or equivalent experience leading significant department level initiatives
Skill Requirements
- Excellent verbal and written communication skills generally acquired through college or other advanced education is required
- Well-developed verbal and written skills ability to facilitate planning and review sessions.
- High level presentation skills including ability to interface effectively with external contacts and/or clients
- Ability to exercise sound judgment and raise issues to appropriate team members or management for resolution
- Ability to conceptualize the impact of change and propose new methods of conducting business
- Ability to use analytical skills to develop new or implement change to existing program functions
- Ability to interpret and explain the implications of planned changes to current state business units
- Ability to problem solve and overcome obstacles to ensure successful program operations
Technical skills:
- Proficiency with MS Office applications (Word Excel PowerPoint)
- Ability to utilize multiple applications simultaneously
Interpersonal skills
- Requires the ability to work cooperatively as part of a team.
- Must be able to effectively communicate with all internal departments in verbal and written formats.
- Requires some presentation experience
- Must be able to work in a matrix environment with minimal supervision
Security Clearance (if applicable):
- The position may require a background investigation and fingerprint form on file with the US Office of Personnel Management. Questionnaire For Public Trust Position (standard form 85P) must be completed and approved.
- Access to several secure government websites may be needed.
WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements e.g. lifting travel):
- Must be able to work under normal office conditions and work from home as required.
- Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
- May be required to work additional hours beyond standard work schedule.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program colleagues are also eligible for variable pay. Eligibility for any bonus commission benefits or any other form of compensation andbenefits remains in the Companys sole discretion and maybe modified at the Companys sole discretion consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development individual & family health and financial health
For more details on our total rewards programs visit to Diversity Equity Inclusion Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity equity inclusion accessibility and health equity part of everything we dofrom product design to the workforce driving that innovation. Our Diversity Equity Inclusion Accessibility (DEIA) and Health Equity teams strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming events and an inclusion infrastructure play a role in how we spread cultural awareness train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals who will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact you may contact
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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