Technical Business Analyst
Technical Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Conduent Victoria Ticketing System (CVTS)
Through our dedicated colleagues CVTS delivers world class ticketing services and solutions creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day.
The role
We are seeking an experienced and driven Technical Business Analyst to join our Ticketing Operations team in Melbourne. This newly created role will support the implementation of Victorias next-generation myki ticketing system contributing to one of the most significant public transport transformations in the state.
This is a unique opportunity for a seasoned professional who thrives in dynamic environments embraces change and is passionate about delivering innovative technology-driven solutions.
Key responsibilities
Reporting to the Head of Operations Technology and working closely with functional leaders and delivery partners you will:
- Conduct technical analysis of business and technology processes to define and document current and future states.
- Collaborate with internal teams third-party vendors and stakeholders to develop and maintain system documentation.
- Facilitate and contribute to technical workshops to support transition planning and identify improvement opportunities.
- Analyse transition activities to ensure a smooth migration from legacy systems to the new ABT (Account-Based Ticketing) solution.
- Translate complex technical requirements into practical actionable outcomes.
- Provide insights through data analysis to support informed decision-making and program effectiveness.
- Influence and negotiate with stakeholders to align on priorities and deliverables.
About you
To be successful in this role you will bring:
- A bachelors degree in business technology or a related discipline (MBA desirable but not essential).
- Solid experience as a Technical Business Analyst Systems Analyst or consulting/project delivery role.
- Demonstrated experience in complex government or technical projects.
- Proven ability to support technical and business teams through system transitions and operational change.
- Strong analytical and problem-solving skills with a structured and innovative approach.
- Excellent stakeholder engagement and communication skills.
- Broad technical knowledge including Azure Cloud Microsoft enterprise tools and Dynamics 365.
- Proficiency in Microsoft Office applications including Word Excel Visio Project PowerPoint and Outlook.
- Experience in creating technical documentation reports briefing notes and process workflows.
Key Competencies
- Adaptability and resilience in fast-paced environments
- Strong interpersonal and communication skills
- Collaborative mindset with cross-functional teamwork experience
- High attention to detail and a proactive forward-thinking approach
Why Join Us
At CVTS youll be part of a forward-thinking team delivering critical infrastructure that impacts millions of Victorians. This role offers the opportunity to work on a high-profile transformative project with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team we encourage you to apply today.
Required Experience:
IC
Employment Type
Full Time
