drjobs Computer Support Technician

Computer Support Technician

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1 Vacancy
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Job Location drjobs

Minneapolis, MN - USA

Monthly Salary drjobs

$ 45448 - 55448

Vacancy

1 Vacancy

Job Description

Please Note:
  • This is an 100% Onsite role in Minneapolis MN
  • Duration: One-year base contract with two optional one-year extensions

Role Overview:
  • Seeking a skilled Computer Support Technician to provide hands-on technical support system administration and network assistance for the Client.
  • This position ensures the reliability security and performance of IT systems and supports daily operations under the direction of the IT Systems Manager.


Requirements

Key Responsibilities:
  • Install configure test and maintain computers software and networked systems
  • Provide first-level customer support: troubleshooting training and user assistance
  • Maintain IT asset inventory and support hardware lifecycle management
  • Support system and network security compliance (confidentiality integrity availability)
  • Assist with intranet/internet content updates and web page maintenance
  • Help coordinate and maintain litigation support and case management systems
  • Contribute to technical documentation and performance tuning as needed

Technical Environment:
  • Windows desktops/laptops
  • Microsoft SQL Server
  • Web-based and case management systems
  • Wireless and handheld devices
  • Local Area Network (LAN)

Requirements:
  • Successfully completed post-high school education
  • Proven IT support experience (installation troubleshooting customer support)
  • Familiarity with system security practices database management and network tools
  • Ability to apply advanced problem-solving in high-security environments
  • Strong customer service and communication skills


Successfully completed post-high school education Proven IT support experience (installation, troubleshooting, customer support) Familiarity with system security practices, database management, and network tools Ability to apply advanced problem-solving in high-security environments Strong customer service and communication skills

Employment Type

Full Time

Company Industry

About Company

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