BioPharma Laboratory Support Services Manager

Basic Function and Scope of Responsibility: 

The Laboratory Support Services Manager is responsible for the management of the specimen management accessioning and administrative functions of the clinical and Biopharma testing areas of the laboratory. 

Qualifications :

Essential Job Duties:

• Provide overall direction for the clinical laboratory support functions; specimen management accessioning and administrative duties
• Set and measure against department productivity standards and appropriate quality metrics
• Work closely and effectively with the laboratory management to ensure all support systems are properly operating
• Lead continuous improvement initiatives that focus on processes work flow and throughput so the lab can efficiently and effectively handle growth while maintaining high quality standards  
• Develop effective working relationships with other Lab and Non-Lab Leaders
• Work effectively with IT to manage current systems and to develop and help implement improvements that support our overall quality and efficiency efforts
• Work effectively with Client Services and Billing Department to ensure accuracy of account setup and timely correction of errors and issues as they arise
• Assist in the management of the clinical lab budget and clinical lab vendor contracts as appropriate
• Conduct regularly scheduled (at least monthly) effective and productive team meetings
• Demonstrate ability to coach associates through necessary performance improvements and to help make hiring and termination decisions
• Employ sufficient number of properly qualified personnel to meet growing test volumes
• Conduct regularly scheduled one-onone meetings with direct reports which focus on execution of their respective responsibilities as well as their growth and development with the Company
• Actively participate in the development of departmental goals objectives and systems
• Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all times. 
• Other duties as assigned by management

Essential Knowledge Skills and Abilities:

• High school diploma required.  BS or BA in biological physical chemical clinical laboratory science preferred
• 2 years of experience in a high complexity laboratory setting
• 2 years of supervisory experience required
• Ability to safely work with potentially infectious human blood and body fluids utilizing all appropriate personal protective equipment (PPE)
• Experience working on automated and manual platforms
• Demonstrated project management skills
• Demonstrated successful and effective management and leadership of a large and diverse team
• In-depth knowledge of legal and regulatory requirements; specifically HIPAA regulations relating to patient privacy
• Ability to make independent decisions regarding matters of significance
• Ability to work outside of normal core business hours as needed
• Demonstrated leadership and critical thinking abilities        
• Excellent verbal & written communication skills
• Goal oriented with excellent time management and organizational skills
• Excellent interpersonal skills with ability to interact effectively and work efficiently with people at all levels in an organization
• Keenly attentive to detail
• Ability to keep sensitive information confidential

High level of proficiency with PC based software programs

Additional Information :

Additional information 

COMPREHENSIVE BENEFITS PACKAGE & COMPENSATION

• As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays and vacation personal days and dental and vision options.
   

• Authorization to work in the United States without Sponsorship 

  Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Clinical Trial Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time