Senior Sales Coordinator
Senior Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.
Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.
Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.
At Rehlko our team members are the essential energy that powers our organizations success. We are committed to fostering a safe and sustainable work environment where safety is everyones responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication proactively reporting hazards following protocols and suggesting improvements. Join us in creating an energy resilient world for a better future!
Why You Will Love this Job:
This is a remote position open to candidates across the US in CST time zone.
The Senior Sales Coordinator is responsible for processing Residential Generator orders in SAP for a specific list of Area Manager.
This includes entering managing and analyzing data to ensure order accuracy through order fulfillment. Prioritize multiple tasks to respond to phone calls emails and order processing within the established SLAs. Provide professional reliable and efficient support to both internal and external partners throughout the order flow cycle. Share best practices and act as the SME to assist the current team with any process knowledge gaps. Coordinate weekly reviews with the credit department to ensure all orders on B block for 10 days are reviewed and released or the customer credit risk rating updated.
Specific responsibilities
Quickly and accurately process incoming orders in SAP.
Ensure orders have the correct prices discounts current products and customer specific delivery requirements.
Resolve invoice issues such as credit requests and customer deductions promptly.
Respond to and action order changes expedites and order status requests as requested by dealers/retailers.
Work with internal partners (Sales Credit Pricing Logistics) to investigate and action any roadblocks to ensure orders flow through from entry to shipment without delay.
May receive assignments as a member of the Customer Service Operations Team for specific projects.
Handle all customer emails and phone calls for an assigned territory in a timely and professional manner.
Maximize shipments dropped to the delivery pool for processing.
Access/update order information within customer portals.
Lead weekly credit delivery block reviews with the Credit team
Act as the SME for any order flow related processes
Reports to Manager Customer Service Operations
Frequent contact with all levels of personnel in Residential Generator Sales.
Frequent contact with Corporate Credit Department personnel.
Frequent contact with Residential Service and Warranty Department personnel.
Daily contact with channel partner personnel.
Requirements
An associate degree or bachelors degree preferred OR 2-3 years experience in a similar role
Proficient in Microsoft Office products MS Mail Excel Word and Access.
SAP experience processing customer orders is required.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The salary range for this position is $27-$30/hr. The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location. Available benefits include medical dental vision & 401k.
About Us
Rehlkoproudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlkomatching and more!
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity Seek learn share
Trust Go farther together
Pace Focus to go faster
Excellence Find the win every day
Required Experience:
Senior IC
Employment Type
Full-Time
