Senior Program Manager
Senior Program Manager
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Job Description
Job Title: Senior Program Manager
Location-: Plano TX (Hybrid with Travel)
Duration/Term : Long Term Contract
Role Overview:
As the Program Manager you will lead the successful delivery of two large-scale infrastructure programs-AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle
Management)-spanning five key projects across clients manufacturing warehouse and data center sites.
You will oversee program strategy drive cross-functional coordination manage execution milestones and ensure on-time high-quality delivery aligned with clients expectations.
Key Responsibilities:
Program & Portfolio Leadership
- Lead end-to-end delivery of AIM and TLM infrastructure programs across 30 U.S. sites.
- Develop and maintain program-level roadmaps RACI governance structures and milestone tracking.
- Partner with Portfolio Director and Technical Director to align program execution .
Project Management Oversight
- Oversee planning execution and closure of:
- WCS OS/DB/Application Upgrades
- Manufacturing P2V Migrations
- GES Compute Refresh
- TLM Compute Refresh (Azure Datacenter Servers)
- FPS Print/File Cloud Migrations
- Lead risk mitigation budget adherence vendor management and stakeholder coordination.
Stakeholder Engagement & Communication
- Interface with customer for roadmap alignment escalations and sign-offs.
- Coordinate across cross-functional teams including Field IT WaveTech Rubrik NetApp DNS and
App Owners.
- Drive cadence calls reporting and change management communications.
Execution Excellence
- Ensure deliverables meet quality and timeliness expectations per milestone contracts.
- Guide Cutover Hypercare Site Coordination and Post-Migration Operations across waves.
- Drive lessons learned documentation closure and continuous improvement.
Required Skills & Qualifications:
- 10-15 years of experience managing large-scale IT infrastructure programs preferably in Manufacturing
FMCG or Supply Chain environments.
- Strong experience in data center transformation compute/server refresh and virtualization.
- Proven success managing cross-functional programs across offshore nearshore and onsite teams.
- Expertise with project management methodologies (Agile Waterfall) and tools (MS Project JIRA
ServiceNow).
- Ability to manage milestone-based financial tracking and performance-based credits.
- Excellent written and verbal communication skills; confident in executive stakeholder discussions.
- PMP or PgMP certification preferred.
Key Traits:
- Results-driven and strategic thinker
- Calm under pressure; proactive problem solver
- Strong vendor management and conflict resolution skills
- Comfortable leading in a matrixed and multicultural delivery environment
Travel Requirements:
- Occasional travel to high-priority sites (e.g. those with complex configurations paging devices or gate
boxes)
- Travel aligned with critical cutovers and site reviews
Skills Matrix:
- Program Management: End-to-end delivery of multi-million-dollar infrastructure programs.
- Stakeholder Communication: Executive-level reporting cross-functional coordination.
- Infrastructure Modernization: Server refresh cloud migration virtualization (ESXi Azure).
- Risk Management: Identification assessment and mitigation planning.
- Change Management: Managing cutovers hypercare post-migration support.
- Financial Tracking: Milestone-based billing credit-at-risk tracking vendor negotiations.
- Tools Expertise:
- Project Planning: MS Project Smartsheet Gantt tools
- Agile/Waterfall: Jira Confluence ServiceNow
- Collaboration: Teams SharePoint OneDrive
- Regulatory Compliance: Adherence to corporate IT procurement and security policies.
- Team Leadership: Coordinating offshore nearshore and onsite resources.
- Vendor Management: Overseeing third-party field techs OEMs (Rubrik NetApp HPE).
Employment Type
Full-time
