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At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.
Medical Records specialist/ Customer service and data entry
Schedule Monday to Friday 9:00am- 6:00pm
Pay: $16.00 per hour
Identify the status type for the request for information (walk-in fax request pre-payment) and enter pertinent data into the release of information tracking application.
Verify the accuracy and quality of each request and data entry the request into both the Iron Mountain and clientsystems. Ensurethat work is performed per federal and state statutes
Utilize a variety of computer systems (from the facilityand Iron Mountain)and maintain procedural consistency as delineated by the facilityand/or Iron Mountain
Develop and maintain proactive customer relationships to ensure the quality of service provided.Maintain telephone contact with customers regarding accurate and timely service for release of information.Answer all routine customer inquiries in an efficient and effective manner.Direct difficult inquiries or complaints to the appropriate person.Contact customers when problems arise as appropriate and in accordance with Iron Mountain policy
Category: Operations GroupRequired Experience:
Unclear Seniority
Full-Time