Business Operations Support Representative

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Join our dynamic team and help support the growth of one of Canadas largest asset managers.

As Business Operations Support Representative you will contribute to the success of the TD Global Investment Solutions Institutional Distribution Team by providing dedicated support. You will provide a broad range of business and client experience support for the broader team as assigned and you will be primarily focused on: (1) organization and logistical support for external client meetings (2) supporting local office needs (3) supporting travel and expense management for the Relationship Management team and (4) ensure that operations within area of responsibility are in compliance with applicable internal and external requirements and that activities adhere to applicable TD policies.

Your work will involve a range of complexities and may include but is not limited to the following accountabilities:

Coordinate onboarding for new team members ensuring timely setup of technology workspace and system access

Organize client meeting preparedness and logistical execution of in-person client meetings on TD premises

Format print and deliver presentation decks and client-facing materials

Running compliance checks for clients attending events or sponsorship requests

Maintain and update trackers dashboards and records related to client activities travel expenses sponsorships and process compliance

Coordinate complex travel arrangements for distribution professionals involving meetings with clients consultants and prospects across multiple cities

Processing of expenses in both TDs expense management system and Salesforce

Act as a key coordination point between distribution professionals and internal teams (e.g. finance legal compliance technology) to resolve process barriers and ensure smooth execution

Act as a back-up for reception and office management activities

Manage efficiently in an environment of competing priorities and ensure deadlines are met

Apply appropriate due diligence ensuring accuracy in preparation and promptly completing all required supporting documentation (reports presentations invoices communications tables charts files etc.)

Consistently exercise discretion in handling correspondence information and all matters of confidentiality; raise issues where appropriate

Be an effective teammate and flexible in adjusting to changing work priorities

Provide guidance and informal cross-training to executive assistants supporting distribution teams on select tasks

Job Requirements

High school diploma with over 3 years of relevant experience

Hands on knowledge of MS Office Suite and Internet applications

Able to work independently as well as part of a team with flexibility for effectively coordinating processes and information across related teams

A dynamic professional with willingness to learn and take initiative on upcoming tasks and projects

Strong communication skills to interpret policies and apply standards to complete assignments in a fast-changing environment

** 4 days in the office required**

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):