AM / M ( Learning and Development )
AM / M ( Learning and Development )
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Job Description
Job Description:
Content delivery
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Implement training programs for retail staff & beauty consultants in the cluster
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Provide product knowledge sales & service techniques by virtual sessions and onjob experiential trainings
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Collaborate with external brand partners/ trainers to organise product trainings for staff
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Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training
Staff evaluation and KPI performance
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Keep a tab on sales kpis conversions Average order value UPT draw training interventions accordingly.
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Evaluate staff provide feedback to improve performance
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Monitor teams to check consumption of e- learning LMS content and assessments
Training reports :
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Maintain training records and reports to track staff trainings
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Update daily/ weekly/monthly reports
Training Content creation:
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Assist in creation of training content on category product service
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Collaborate with brand trainers to access content
Knowledge of trends & feedback:
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Stay updated on industry trends and beauty products
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Providing constant feedbacks to brand & operations teams on product performance assortment trends etc
Employment Type
Full-time
