drjobs Major Incident Management

Major Incident Management

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1 Vacancy
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Job Location drjobs

Dallas - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Major Incident Management

Location: San Francisco / Sunnyvale / Dallas / Seattle

Mode of Hire: Contract

Required Skills:

  • Should have good Communication skills
  • Should hail from Technical background preferably a Techie converted to MiM
  • Should have at least 10 years of experience.
  • A min of 3-5 years of Exp in MiM working with Major clients.
  • Willing to take ownership on his own and lead the team (Other MiM Team) in US time zones and be the POC of MiM.
  • Good in Setting up Processes and Norms for the team if required.
  • A self-driven resource.
  • Comfortable in Word Excel and PPT.

Key Responsibilities

  • Enhance operational systems to facilitate improved management reporting streamline information flow optimize business processes and support organizational planning.
  • Understand client requirements and accountable in ensuring support team is meeting client expectations.
  • To lead and mentor the project team and ensure transparent communication of project goals.
  • Brining new ideas and innovation for process development and overall organizational progress.
  • To provide solutions commensurate with the customers needs within the ambit of the given environment so as to lead to business results.

Employment Type

Full-time

Company Industry

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