Front Office Assistant
Front Office Assistant
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Job Description
Assists and coordinates the overall front office operation of the Cardiopulmonary Department. Greets instructs directs and schedules patients and visitors. Serves as a liaison between patients and medical staff. Ensures all registrations are timely and accurate and maintains best practices for overall success of the department and organization. Is also responsible for scheduling charge entry referrals calls for authorizations from insurance companies if necessary fills out appropriate referral forms.
Education and Formal Training: 1-2 years college or equivalent work experience in a similar work area with emphasis on billing and medical terminology.
Work Experience: Ten (10) years work experience preferably in a medical office experience required. Knowledge of medical terminology desirable. Familiarity with word processing and computer keyboard.
Knowledge Skills and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with people; uses tact sensitivity sound judgment and a professional attitude when relating with patients families and co-workers at all times. Must have thorough knowledge of billing and collection regulations as well as generally accepted accounting principles. Must be proficient in the use of computers 10 key faxes and copiers. Must be able to communicate both in writing and verbally with all levels of employees and the Board of Trustees. Must be able to travel overnight by auto and air at least 1% of the time. Must be able to read interpret and explain legal documents regulations and statues. Must have good understanding of Quality Improvement methodologies. Must be able to bend lift push stand kneel and carry at least 35 pounds. Must develop knowledge of current hospital emergency policies and procedures fire safety disaster and infection control policies.
Employment Type
Full-Time
