Cruise Vacation Consultant
Cruise Vacation Consultant
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Job Description
Are you passionate about cruising and helping others plan unforgettable getaways We are seeking a driven and service-oriented Cruise Vacation Consultant to join our growing travel team. In this role youll assist clients in designing their perfect cruise vacations from choosing the right itinerary to securing onboard experiences. If you love talking travel and providing top-tier service this opportunity is for you!
Key Responsibilities:
Guide clients through cruise options destinations and packages to create tailored vacation experiences.
Assist with bookings modifications and cancellations while adhering to vendor and company policies.
Provide detailed information on cruise lines ships ports of call excursions and travel requirements.
Respond promptly and professionally to client inquiries via phone email and messaging platforms.
Ensure a seamless client experience from initial inquiry to post-cruise follow-up.
Maintain accurate records of interactions quotes and confirmed bookings.
Stay up to date with cruise industry trends promotions and partner offers.
Collaborate with internal team members to enhance overall client satisfaction.
Qualifications:
Must be at least 18 years of age and reside in the United States.
Previous experience in travel sales hospitality or customer service (cruise experience is a plus).
Excellent communication and interpersonal skills.
Self-motivated with the ability to manage multiple clients and deadlines.
Tech-savvy and comfortable using booking platforms and CRM tools.
Strong attention to detail and a problem-solving mindset.
What We Offer:
Access to industry-leading cruise vendors and exclusive travel perks.
Ongoing training and mentorship in the travel and cruise industry.
Flexible remote work environment with unlimited earning potential.
Supportive team culture focused on collaboration and growth.
Employment Type
Full Time
