OPERATIONAL EXCELLENT EXECUTIVE
OPERATIONAL EXCELLENT EXECUTIVE
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Job Description
Responsibilities: To analyse existing retail operations in-store workflows and customer service processes; to identify inefficiencies bottlenecks and areas for improvement through DMAIC methodology; to conduct on-site assessments and data collection at our various retail outlets; to develop and evaluate process improvement initiatives focusing on areas like inventory management staff productivity sales processes and customer flow; to prepare and present findings data driven recommendations and project proposals to management; to collaborate with store managers and retail staff to implement approved process changes effectively; to monitor and report on the effectiveness of implemented solutions tracking key performance indicators (KPIs); and to support the department in fostering a culture of continuous improvement across the retail network.
- Bachelors degree in Operations Management Supply Chain Management & Logistics Business Administration/Management or Engineering (Industrial Manufacturing Civil Mechanical Chemical).
- Relevant internship experience is highly encouraged especially for fresh graduates with strong academic records. Salary RM3K and above depending on the qualification and experience.
- Possess own transportation and a valid drivers license.
- Strong analytical problem-solving and critical thinking abilities.
- Proficient in Microsoft Office Suite (Excel PowerPoint).
- Fluent in English and Bahasa Malaysia (written and verbal). Proficiency in Mandarin and/or the Sarawak Malay dialect is an added advantage.
- Excellent communication and interpersonal skills.
- Proactive results-oriented and able to work independently.
- Willing and able to travel frequently.
Employment Type
Full Time