DescriptionIf you are a proven leader enjoy building relationships and providing support to your team and clients then a role as a Business Relationship Manager Area Manager is for you.
As an Area Manager in Business Banking youll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.
Job responsibilities
- Provide leadership management support direction and guidance to a team of Business Relationship Managers within a territory in developing new deposit cash management and credit business while focusing on relationship-building client experience and risk management
- Manage performance of individual team members holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management
- Manage the areas revenue and profitability and monitor adherence to credit quality regulatory requirements and risk protocols; utilize reporting and metrics to monitor team performance identify trends and address or escalate issues in a timely manner
- Coach and develop team on all aspects of managing a portfolio including relationship management prospecting profitability client experience and risk management; provide expertise to team on loan structuring pricing and developing customized solutions; help team identify solutions to complex challenges
- Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
- Build collaborative relationships with partners across lines of business - Chase Wealth Management Home Lending Branch Teams Commercial Bank and Private Bank - to foster a One Chase client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards
- Actively recruit and maintain a pipeline of viable candidates; select hire develop and retain top quality talent by creating an inclusive and respectful team environment
Required qualifications capabilities and skills
- Minimum of 7 years experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
- Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
- Strong communication skills with individuals at all levels internally and externally
- Analyze reports metrics and other data to identify trends issues and opportunities
- Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
- Balance needs of clients with associated risks and interests of the firm and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
- Travel occasionally for key business and leadership meetings and training
Preferred qualifications capabilities and skills:
- Bachelors degree in Finance or related field or equivalent work experience
- Prior experience in managing a relationship development team
- Highly proficient in Microsoft Office tools including Outlook Excel Word and PowerPoint
Required Experience:
Director