Fulltime Security Controller
Fulltime Security Controller
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Job Description
Overview
Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that Everything and Everyone Matters Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our Safety Through Customer Service Excellence approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.
Our core belief is that security is not just a service but a commitment to our communities well-being and prosperity. This ethos resonates in our inclusive and diverse work culture which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles but to create a space that allows everyone irrespective of their background to express themselves and grow.
Job Skills / Requirements
Guardteck Security is hiring Full Time Security Controller for one of the Calgary Site. Successful candidates will demonstrate exceptional skills in customer service effective problem-solving and making sound decisions.
Requirements and Duties
Reporting directly to the Security Manager/Supervisor the Security Controller will:
- Monitor security and fire systems; including but not limited to the access control and CCTV Systems and fire panel/Fireworks systems
- Receive notifications of security incidents and issues from all departments
- Relay notifications of incidents issues etc. to the appropriate departments
- Notify emergency services to ensure services have immediate access to location
- Monitor the performance of security system elements and report deficiencies to Security Supervisor
- Track the location and activities of all security officers assigned to their shift
- Regular dealings with the public tenants and contractors regarding Lost and Found Access Control and other security/operations-related inquiries.
- Coordinate the activities of third-party contractors from initial issue of ID badges to the monitoring of work practices to ensure optimum life safety.
- Communicates with Supervisory team any concerns and process improvement ideas or other opportunities for improvement to the team.
What you should have:
- Valid Alberta Security License.
- Security Monitoring experience: Minimum of 1 year experience as security operations center operator or security desk monitoring officer in executive or high-profile corporate buildings.
- Communication Skills: Exceptional verbal and written communication capabilities and capable of accurately capturing and relaying information
- Communication Skills: Able to critically think and multitask at a high level.
- Able to keep a calm cool and professional demeanour at all times especially during emergency situations.
- Excellent Customer service skills
- Comfortable working in a team environment
- Computer literacy: Minimum of intermediate level competency with Windows-based computer systems and Microsoft Office (Outlook Word Excel Teams) software
Additional Information / Benefits
Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance
This is a Full-Time position
Employment Type
Full-Time
