IT Asset Manager - II, Senior, or Lead

Southwest Power Pool (SPP) is about more than power. Were about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing for the right reason in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from employer-paid short-term disability long-term disability and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidates qualifications skills competencies experience and geographic location will all be considered during the hiring process.

Lead IT Asset Manager Pay Range: $95200.00 - $123700.00

Senior IT Asset Manager Pay Range: $76000.00 - $96900.00

IT Asset Manager II Pay Range: $68600.00 - $85750.00

Join Our Team as an IT Asset Manager!

Are you passionate about optimizing IT operations ensuring data accuracy and driving strategic value from assets Are you detail-oriented process-driven and thrive on clean reliable data Do you take initiative work independently and know how to bridge the gap between technical and business needs If so Southwest Power Pool is looking for an experienced and driven IT Asset Manager to lead the transformation of our IT asset lifecycle. If youre an expert in ServiceNow with a deep understanding of CMDB best practices we want to hear from you!

What Youll Do:

• Take ownership of the full lifecycle of IT assets from acquisition to retirement including hardware software and virtual assets.

• Lead the management and optimization of the ServiceNow Asset Management module ensuring data accuracy consistency and automation.

• Oversee the design maintenance and governance of our CMDB aligning with ITIL and enterprise standards.

• Collaborate with IT cybersecurity procurement and finance teams to track assets ensure compliance and support audits.

• Develop reconciliation normalization and discovery processes that reduce risk and improve data quality.

• Analyze asset data to uncover cost savings usage trends and opportunities for optimization.

• Drive innovation and continuous improvement in asset and configuration management processes.

At SPP we keep the lights on literally. Were at the heart of grid reliability and energy markets across the central U.S. Join a mission-driven team that values innovation collaboration and making a real impact. Ready to lead the future of IT Asset Management at SPP Apply now and help power the future!

To Be Successful Were Looking For:

• Bachelors degree in Computer Science or an Information Technology related field or equivalent experience.
• Lead: Minimum of Ten (10) years Information Technology experience
• Senior: Minimum of 6 years Information Technology experience
• Level II: Minimum of Three (3) years Information Technology experience or an equivalent combination of education and work experience

• Proven experience in IT Asset Management and Configuration Management.

• Deep hands-on expertise with ServiceNow especially Asset Management and CMDB is required.

• Solid understanding of ITIL frameworks (v3 or v4 certification is a plus).

• Strong skills in data analysis reporting and dashboard creation.

• Excellent communication collaboration and problem-solving abilities.

Preferred Qualifications:

• Five (5) years of utility industry experience

• ServiceNow experience

• Advanced ITIL training and certifications

• Training certifications and/or substantial experience in Asset Management Change Management Release Management Configuration Management and Problem Management.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

Position Type Location and Hours:

This is a full-time hybrid onsite position located in Little Rock Arkansas. The typical work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. with occasional extended hours as needed. Remote work may be considered for senior-level candidates who reside more than 50 miles from SPP headquarters.

Travel Requirement:

• This position requires occasional travel up to 10%.

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process please contact us atand let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.