Product Designer, Pharmacy Services
Product Designer, Pharmacy Services
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Job Description
Our Opportunity:
Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners) everywhere. On our design and research team we embrace this vision (and our pets!). We craft experiences that delight customers (and the businesses and veterinarians that support them) and empower them to keep their pets happy and healthy. As a team of hard-working collaborative and fun-loving designers researchers and builders were looking for creative and driven talent to join the pack.
We are seeking a Product Designer Pharmacy Services in either our Bellevue WA office to join the Chewy Health Product Design and Research team. This role will be dedicated to Chewys Pharmacy Services team which includes how we receive type and check the accuracy of prescriptions as well as how we support our 3P Veterinary Partners when they have questions or issues while working with us. The ideal candidate will be adept at translating customer and business needs into innovative well-crafted enterprise experiences. You know how to create product experiences that deliver the right outcomes for Pharmacists Veterinarians and Pet Parents.
What Youll Do:
- Transform customer and business objectives into compelling products that have purpose simplicity and are feasible to build.
- Drive innovative and systems thinking across a range of products platforms and devices with a bias for action and a customer focus.
- Guide the design process from end to end: Discovery and concept ideation flows and wireframes and full-fidelity prototype designs.
- Collaborate with product managers developers content strategists user researchers and other designers.
- Champion cohesion and consistency to unite a growing family of products while building a culture of invention and innovation.
- Clearly present your design process inspiration and decisions to stakeholders including senior leaders.
- Nurture Chewys culture and principles within the group and set new standards for executional and operational excellence.
Basic Qualifications:
- 4 years of experience as a user experience designer interaction designer information architect or similar role
- 1 years of experience leading large-scale product design initiatives.
- A track record of delivering high-quality digital products that delivered results and demonstrate the depth of your design skills; illustrated in a portfolio or case studies.
- Proven experience communicating and presenting complex problems clearly.
- A proven ability to evaluate the customer and business impact of your design decisions.
- Bachelors degree (or an equivalent degree) in Design HCI or a related field or equivalent professional experience with the design field.
- Position may require travel and requires time in the local office.
Preferred Qualifications:
- Experience in human or veterinary pharmacy is a plus.
- Experience in customer support software is also a plus.
Work Arrangement:
- Hybrid Model: 3 days in hub location per week
- Remote: This role is NOT a remote role.
Employment Type
Full Time
