Family Coordinator

Family Coordinator

Lynn Public Schools is guided by its mission vision and core values.

Mission- The Lynn Public Schools commits to providing our students with a safe inclusive learning environment that inspires and promotes individual academic and personal growth.

Vision- Drawing upon the strength of our community our families our students and our partners Lynn Public Schools commits to supportingthe intellectual vocational academic and social-emotional successof all of our students. We create equitable conditions for all students to thrive in a global society. With a focus on equity excellence and innovation the district serves 17193 students across 28 schools.

Core Values- The Lynn Public Schools community celebrates that we live in a rapidly changing increasingly diverse and connected world. In our partnered effort to prepare students for this world we are equally committed to:

• Inclusiveness
• Shared responsibility
• Collaborative relationships
• High expectations
• Inspiring life-long learning

POSITION SUMMARY

As the first interacting role with families registering to the Lynn Public Schools the Family Coordinator works collaboratively as a team member to welcome new students and their families and ensure a smooth transition for new students. Is responsible for providing a welcoming environment and the overall management of appointments or walk-in families connecting them with the right department or service. Through working closely with families the Family Coordinator will ensure equitable access to school programs and services.

QUALIFICATIONS:

• Bachelors degree
• Demonstrated fluency in both English and Spanish languages (oral and written)
• Demonstrated experience working in human services with individuals from diverse racial ethnic and socioeconomic backgrounds
• Strong written and verbal communication skills; able to present effectively to diverse audiences
• Proficient in computer applications including student information systems content management systems social media tools Microsoft Word and Excel
• Quick learner with the ability to adapt to new software and systems
• Strong multitasking and problem-solving skills
• Understanding of institutional and structural racism and its impact on underserved communities
• Positive attitude high energy and commitment to personal and professional excellence

PERFORMANCE RESPONSIBILITIES:

• Create and maintain a welcoming environment for families enrolling in Lynn Public Schools
• Assist families in person by phone and via email using the language line system when needed
• Provide information about school policies community resources and available services
• Stay informed about district policies student placement procedures and enrollment best practices
• Support families with information on health insurance benefits food insecurity homelessness and immigration-related concerns
• Register students according to district procedures and support families through the registration process helping them navigate educational language and special education services.
• Respond promptly to voicemails on the main office extension
• Manage the appointment scheduling system (Vagaro) and keep office hours updated in the building and on social media.
• De-escalate challenging interactions in the office by following established procedures
• Flexibility to work extended hours on Tuesday evenings during the enrollment season if needed (JuneSeptember)
• Perform other duties as assigned by the Director of the Welcome Center

TERMS OF EMPLOYMENT:

REPORTS TO: Welcome Center Director

DAYS: Twelve month position

HOURS: Regular hours: 7:45-3:45 M-Th 7:45-2:45 Friday

School Vacations and Summer hours: 7:45-2:45 M-Th; Fridays 7:45-12:45 pm

As needed; Extended Hours (June to September) Tuesdays 7:45am to 6:45 pm (Paid at hourly rate)

SALARY: $63658

BENEFITS:TheCity of Lynnoffers comprehensive and competitive health and dental benefits; Harvard Pilgrim PPO/HMO Altus Dental High/Low and Vision Insurance. Life Insurance Flexible Spending Plan (FSA) as well as Short Term Disability and Long-Term Disability are available on a voluntary basis. Please see the website:City of Lynnfor more details.

An offer of employment is contingent upon successful completion of a pre-employment physical including a drug test National fingerprint-based Criminal Background Check (NCBC) and Criminal Offender Record Information (CORI).

AllMUSTbe completedPRIORto the start of employment.

Non-Discrimination Policy

It is the policy of the Lynn Public Schools not to unlawfully discriminate or tolerate discrimination in the administration of its educational and employment policies or in its programs and activities on the basis of sex sexual orientation gender identity gender expression marital status familial status pregnancy (including nursing or pregnancy conditions) parental leave race* color national origin creed/religion ethnicity ancestry age genetic information active military/veteran status mental or physical disability special need proficiency in the English language or academic achievement homelessness public assistance status or any other characteristic protected by any federal state or local laws or regulations including Title VI and VII of Civil Rights Act of 1964 Title IX of the 1972 Amendments to the Civil Rights Act Section 504 of the Rehabilitation Act of 1973 The Age Discrimination in Employment Act and M.G.L. Ch.76:5 M.G.L. Ch.151 if and as applicable. Race when referenced in any policy of the Lynn Public Schools whether or not specified shall include traits historically associated with race including but not limited to hair texture hair type hair length and protective hairstyles.

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