Adjunct - Student Services Coordinator - Northern Michigan

Prospective Student Outreach and Engagement

• Meet individually and in group sessions with prospective students to provide information about GVSU programs admissions processes and academic opportunities.
• Conduct classroom visits and presentations to share GVSU programs and student support services.
• Assist students in identifying educational opportunities aligned with personal and professional goals. These can be certificates degree programs or professional development opportunities.
• Serve as back up to GVSU Admissions when needed at regional event including college fairs community outreach and open houses.

Academic Advising and Success Coaching

• Meet with current students to provide personalized academic advising including guidance on course selection degree planning and goal setting.
• Help students explore and identify academic and career pathways including certificates degree programs and continuing education.
• Monitor student progress and proactively reach out to unregistered or at-risk students.
• Identify academic concerns and implement timely interventions referrals and support strategies.

Student Engagement and Retention

• Support initiatives that promote student persistence and engagement such as workshops peer groups and mentorship programs.
• Collaborate with faculty career services and alumni to create co-curricular and professional development opportunities for students.
• Help plan and facilitate student-centered events that foster a sense of belonging and support academic success.

Communications and Resource Development

• Create and distribute student-focused communications including newsletters digital resource guides and announcements.
• Maintain up-to-date information on academic programs policies and student resources to support advising and outreach.
• Use data and feedback to inform student support strategies and continuous improvement.

Administrative Coordination

• Clarify and explain GVSU policies and procedures to students; refer to appropriate campus resources or leadership as needed.
• Participate in meetings and planning sessions to ensure student-centered programming in the Northern Michigan region.
• Perform other duties as assigned by leadership to support student success and regional campus operations.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Bachelors degree and two (2) years of relevant experience in higher education career advising program planning public administration or human services related fields.
• Outstanding interpersonal communication and organizational skills.
• An understanding of and preference for collaborative approaches to planning and problem-solving.
• Demonstrated innovative and independent decision making.
• Demonstrated ability to work with diverse populations.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

• Professional experience in a college or university setting.
• Familiarity with student information systems customer relationship management (CRM) platforms and web-based registration tools (e.g. Banner Slate Navigate).

How to Apply: Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting please contact Shannon Owen (or ). If you need technical assistance please contact Human Resources at

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Application Deadline: Application review begins July 31 2025 and this posting may be closed at any time at the discretion of the University.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008) Section 504 of the Rehabilitation Act of 1973 and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon TDD Callers: Call Michigan Relay Center at 711 (in State) or 1- (out of State).

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.