Account Manager (McDonalds )

Partner with a Global Iconic Brand to Drive Strategic Growth

Are you a commercially driven relationship-builder with a passion for global brands Join DetpaksMcDonalds teamas anAccount Managerand take the lead in managing one of our most prestigious partnerships - McDonalds ANZ

This is a high-impact role where youll work closely with internal stakeholders your team and the customer to deliver strategic account plans drive performance and ensure Detpak remains a supplier of choice.

About the Opportunity

We invite applications from experienced Account Managers to lead the McDonalds ANZ team.

Based in Adelaide and reporting to the General Manager McDonalds this role centres on executing strategic account plans and supporting the broader team in cultivating strong stakeholder relationships and consistently driving sustainable profitable growth.

Youll play a pivotal role in overseeing the execution of key McDonalds targets managing quality and performance forums leading business-as-usual customer service and engagement activities. This includes coordinating forecasting demand planning and new item onboarding across multiple high-volume product lines.

Key Responsibilities

• Lead day to day account management and direct report
• Build and maintain strong relationships with internal and external stakeholders
• Execute and update strategic account plans for the ANZ region
• Lead customer service forums WIP meetings and QBRs
• Drive growth new business development and continuous improvement initiatives
• Oversee forecasting demand planning and raw material transitions
• Manage stock levels aged inventory and onboarding of new items via Salesforce
• Coordinate product development requests monitor lead times and forecasts

About You

To succeed in this role youll bring:

• Experience in a similarAccount Management role
• Relevant industry experience across operational and commercial functions.
• Sound analytical and problem-solving skills with demonstrated commercial acumen to deliver customer objectives.
• Proven success in managing end to end customer accounts and teams to deliver exceptional service outcomes.
• Highly developed interpersonal skills and the ability to build credible relationships
• Strong negotiation and influencing skills across all levels of the business
• Excellent planning prioritisation and multitasking skills
• Proficiency inMS Office(Word Excel PowerPoint) and CRM systems ideallySalesforce
• A customer-centric mindset and a commitment to delivering successful outcomes

Why Join Us

• Work withglobally recognised brandsin a high-performing team
• Be part of a company committed tosustainability innovation and ethical sourcing
• Enjoy a supportive culture with access toprofessional development wellbeing programs and an active social club

About Detpak

Detpak is part of the Detmold Group a family-owned global packaging business partnering with some of the worlds most iconic food and retail brands. Were focused on making a positive impact for our people our partners and our planetwhile delivering world-class packaging solutions.

Ready to Make Your Mark

If youre ready to lead strategic account management for one of the worlds most iconic brandsapply nowand join a team that values excellence collaboration and growth.

Please note applicants must have Australian work rights.

While applications must be made online confidential questions are welcome by contacting Jennifer Pryor Talent Acquisition Partner -

We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant.

If you would like to provide a cover letter as part of your application please attach it to your resume and upload as one document.