Patient Coordinator

Job Title: Patient Coordinator
Company: Alabama Vision Centers
Location: Birmingham AL


Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
  
  

Hours:

• Full Time
• Our offices are open Monday-Friday 7:15am-5:15pm.
  • You must have open availability to work any/all shifts within these hours.
  • You may need to work a little earlier and/or later as needed.
    
    

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
  
  

Essential Functions:

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients doctors and managers
• Answer inquiries through phone email and in person requests
  
  

Company: Alabama Vision Center
Job Title: Patient Coordinator
Department:Ophthalmology
Reports To: Clinic Manager
Location: This position is located in Birmingham AL.


SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patients visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave
• Answer phones (both external and internal); assure prompt courteous service at all times
• Practice urgency at all times with patients time as well as Doctors time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  
  

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow adapt and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  
  

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
  
  

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel Word PowerPoint Outlook
  
  

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.