Commercial Technical Support Specialist CEE
Commercial Technical Support Specialist CEE
Posted on :
13-07-2025
Employer Active
1 Vacancy
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Job Description
What You Will Do:
- Deliver to Corporate account and Field sales in country cluster expert product advice technical training in-field problem resolution critical local endorsements and documentation on Institutional products and dispensing equipment
- Train new hires on all Institutional technical & product applications
- Be key contact regarding technical questions for tenders and customer requests in alignment with CAM and Field sales
- Participate in field tests for European R&D new innovations using the global field test methodology take part in innovation project teams and support the launch and implementation of innovations through training of Field Sales
- Launch and implement innovations in the market through TM training through pre-launch familiarisation trials post-launch refresher training and in-field support
- Provide local customer insights to R&D and marketing for new innovations. Keep records of TM and CA queries and support provided. Regularly update R&D and marketing on market developments.
- Develop digital skills (Salesforce Connectivity) of Field Sales through field visits and training
- Receive filter and report all quality issues through eQMS process with batch codes samples and application knowledge and provide feedback to sales on issues.
- Close collaboration with Marketing R&D regulatory and other functions in establishment of technical and sales support materials and customer statements
- Take part regularly in field trips.
- Lead safety during travel and on-site customer activities
What You Will Need:
- B.S. or equivalent and 1-3 years job experience (chemist scientist engineer etc.)
- Fluency in an Eastern European language and English required German language is beneficialAbility to effectively communicate and collaborate with internal and external stakeholders and on a European and virtual base
- Quick to learn open to new ideas and focused on practical solutions with a digital-first mindset
- Proven capability to engage and energize people
- Organise and prioritize many different deliverables for the business
- Customer- and results-oriented with a strong service mindset
- Willingness to travel (40-50%)
- Valid driving licence
Whats in it For You:
- Make a difference: Join us and be part of a stable growing global Fortune 500 company where future matters.
- Work life balance: Enjoy flexible working hours and a hybrid working mode.
- We see you: Be recognized for meeting goals and secure opportunities for advancement.
- Learning and trainings: Sharpen your professional business acumen.
- Benefits: cafeteria medical vision subscription stock purchase plan language learning options and more!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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