UX Researcher III
UX Researcher III
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$ 61000 - 115075
1 Vacancy
Job Description
Chamberlain Group is a global leader in access solutions with top brands such asLiftMasterand Chamberlainfound in millions of homes businesses and communities worldwide.
Job Summary
This role will be responsible for helping define and drive the future of our products both hardware and software. Discover user need from our products and services by conducting usability/evaluative research working with cross-functional teams. These responsibilities also include inspiring change delivering oral and written presentations evaluating qualitative and quantitative data and helping the UX and product teams better understand what would make a users experience more intuitive accessible and seamless.
Essential Duties and Responsibilities
Utilize research to support the defining and driving of products both hardware and software
Conduct independent research on multiple aspects of products and experiences provide findings and recommendations. Collect and analyze user behavior through lab studies field visits surveys benchmark studies server logs and online experiments (using remote platforms such as UserZoom Usability Hub)
Conduct user testing on flat-designs prototypes beta and finished products and features.
Inspire change by synthesizing quantitative and qualitative data into usable and actionable insights and/or design tools (e.g. design principles design considerations etc.) that promote human-centered design practices.
Partner with Designers Product Managers Engineers and other UXRs to determine objectives prioritize research opportunities in a fast-paced rapidly changing environment
Understand and incorporate technical and business requirements into research
Advocate research findings to diverse audiences through written reports and in-person presentations
Use a diverse set of UX research tools and demonstrate knowledge and understanding of the strengths and shortcomings of different research methods including when and how to apply them during the product development process
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Groups reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications
Education/Certifications:
Degree in Product Innovation Human Factors Human Computer Interaction Market Research Statistics Business or related field Masters degree is a plus
Experience:
Minimum of 2 years of experience conducting user research through methods such as semi-structured interviews field research in-person or remote usability tests.
Experience with remote testing tools
Proven track record of using data and insights to develop and launch great products and experiences.
Lead with curiosity; expert at asking questions and uncovering the underlying factors that influence behavior.
Knowledge Skills and Abilities:
Ability to quickly and effectively share research results
Ability to perform all research-related tasks including research planning evaluating and iteration
Ability to formulate specific answerable and practical questions
Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
Excellent time-management skills
Ability to be a critical thinker (ask questions gather data and analyze data)
Other:
Preferred Qualifications
Education/Certifications:
Experience:
Record of applying research skills to create product and business impact
Knowledge Skills and Abilities:
Ability to craft and lead UX research using both qualitative and quantitative research methods and analysis
Experience in a variety of UX research methods and tools including rapid experimentation prototyping evaluative usability testing (remote and in-person) journey mapping card sorting prototyping user interviews and knowing how/when to advocate for different methods
The payrange/rate of pay for this position is $61000.00 - $115075.00; base payoffered may vary depending on a number of factors including but not limited to the position offered location education training and/or experience. In addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .
NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.
Employment Type
Full-Time
