Sr Quantitative UX Researcher

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Our mission is to protect life

Were out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our companys inception building the TASER device to a full suite of hardware and software solutions we are focused on providing Public Safety customers with the state-of-the-art devices and services they need to successfully serve and protect our communities. In the next few years were going to eliminate the burden of paperwork in policing so officers can increase the time they spend building relationships and serving in their communities. Well put video at the heart of the police record so our justice system can get to the truth faster. And we wont stop innovating until the bullet is rendered obsolete.

Its a big mission but its one well pursue relentlessly every single day.

Your Impact

Youre a researcher who goes beyond numberssomeone who transforms data into powerful insights that change how products are designed and how training programs are built. You understand that behind every statistic is a person and your work helps ensure that immersive VR solutions improve real-world outcomes for those tasked with public safety. Your insights will directly influence strategic decisions optimize user experiences and prove the efficacy of immersive training directly contributing to safer communities.

At Axon we build connected devices like body cameras powered by an industry-leading digital evidence management platform. Our VR hardware software and training platforms enhance safety efficiency and transparency for public safety agencies enabling us to meaningfully impact the world. Axons growth continues rapidly and we seek a dedicated Quantitative User Researcher to join our UX Research team within the VR group.

In this role youll drive quantitative research strategies rigorously measure the performance of immersive training and identify opportunities for UX improvements. You will collaborate closely with UX designers product managers engineers and external stakeholders using your statistical expertise familiarity with hardware-based research and AI-driven methods to ensure our VR solutions genuinely benefit those on the front lines.

You will join an interdisciplinary team tackling critical public safety training challenges through immersive VR technology enhancing decision-making empathy and de-escalation skills. We aim to revolutionize public safety training guided by our core principles:

1. Build VR Solutions for Social Good: With our mission to Protect Life we develop VR solutions that benefit both law enforcement and the community while addressing key issues in society.
2. Enable Agencies with Data: Deliver ongoing data and analysis that provide agencies with key insights that enable them to make decisions that result in building better more proficient and positive programs.
3. Develop an Active and Diverse Virtual Platform: Leverage the latest in VR technologies to create a robust portfolio of solutions and the highest-quality content that enable users to be more effective in their roles and manage the challenges of 21st century public safety.

What youll do

Location: Work from home as much as you want live nearby our awesome Seattle R&D Hubs so you can easily collab in-person when its helpful and be an active part of our vibrant Axon culture. Estimated week of travel per quarter to conduct local and national research with customers.
Reports to: Director of Product Design VR Team
Direct Reports: None

• Design lead and execute quantitative research studies including statistical modeling survey design and experimental methodologies.
• Conduct and analyze research focused on hardware integration user behavior and attitudes ensuring data-driven insights.
• Evaluate and demonstrate the efficacy and impact of VR and immersive training solutions through robust data analysis.
• Clearly translate complex quantitative findings into actionable recommendations appropriately communicating insights to diverse stakeholders.
• Collaborate cross-functionally with design engineering and product management teams to align research strategies with product roadmaps and user needs.
• Integrate AI-driven methodologies to enrich research insights and inform strategic decisions.
• Mentor and guide junior researchers fostering a culture of analytical rigor and continuous learning.
• Regularly engage in onsite user testing and interviews at law enforcement agencies typically at least quarterly with additional travel as needed based on project demands.

What you bring

• Bachelors degree or equivalent experience in Psychology Cognitive Science Human-Computer Interaction (HCI) Data Science Statistics or related quantitative field.
• 8 years of quantitative user research experience with a well-developed background in data science statistics or advanced analytics.
• Demonstrated experience conducting quantitative research involving hardware products. Experience with immersive technologies (e.g. VR/AR) is beneficial but not required.
• Proven expertise in statistical analysis experimental design (A/B testing surveys controlled studies) and data visualization techniques.
• Experience designing and executing complex research projects that clearly demonstrate training efficacy and actionable insights.
• Ability to proficiently communicate quantitative insights to both technical and non-technical stakeholders guiding alignment across teams.
• Solid familiarity with AI-driven methods in user research (predictive modeling NLP clustering) and their functional applications.
• Comfort working autonomously in dynamic dynamic environments managing multiple priorities and tight timelines with confidence and clarity.

Benefits that benefit you

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations observe them use technology get inspired
• And more...

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.