Intake Coordinator
Intake Coordinator
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Job Description
Work where you matter!
Play a critical role in helping clients receive the care they need!
Mn Adult & Teen Challenge is a leader in the recovery community offering a broad spectrum of treatments services and recovery programs for men women and teens across Minnesota. As a part of our team youll find a workplace with strong values invested managers and supportive co-workers as well as numerous awards including Newsweeks Best Addiction Treatment Center and six time recipient of the Star Tribunes Top Work Places.
About the position:
To perform this job successfully an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:
- Greet clients as they are entering a treatment program.
- Create a client/customer focused experience for all clients seeking treatment services.
- Facilitate the intake process to ensure appropriate treatment for all potential clients.
- Assist clients with required paperwork during the intake & admissions process.
- Ensure clients who are meeting with remote staff are placed on telehealth technology.
- Walk clients back to medical services if needed for ambulatory withdrawal.
- Clearly communicate with admission team to ensure clients are moving through the intake and admissions process as quickly as possible.
- Log into the admissions call que to answer calls between appointments.
- Manage and screen all walk-in appointments.
- Cover front desk as needed.
Required Skills & Experience (Minimum Qualifications):
- High School Diploma or GED required.
- Must be 21 years of age or older.
- At least 1 year of freedom from problematic substances.
- Must be comfortable working with people with life-controlling challenges including mental health and addiction.
- Strong organizational skills and attention to detail with the ability to effectively manage time.
- Excellent communication and interpersonal skills to interact with clients staff and leadership.
- The ability to live and work by MnTCs culture of honor & core values practicing compassion honor respect integrity servanthood and trust.
- Must complete DHS background check and be cleared to work in human service programs.
- Must be able to meet specific staff requirements outlined in Minnesota Statutes 245G.11 (including understanding of client rights). Reference: 245G.11 MN Statutes
Target Compensation:
$18.00-$20.00/hour
Our robust benefits package includes medical HSA dental vision PTO dependent care FSA disability life insurance and 403b retirement plan.
We seek to recruit develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.
Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal state or applicable laws.
Reasonable accommodation can be provided upon request.
Required Experience:
IC
Employment Type
Full-Time
