Workers Comp Policy Services Specialist
Workers Comp Policy Services Specialist
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1 Vacancy
Job Description
Reports to
This will be a hybrid position reporting to the Policy Services Manager
Primary Purpose
The Policy Services Specialist will be providing support in several areas throughout the Policy Services Department. This position will be responsible for handling various uploads and mass processes in the policy system related to endorsements and issuance. This position will also be assisting with answering policy related technical questions from other internal departments and insureds.
This role requires excellent attention to detail and verbal and written communication skills.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Assist with answering technical questions from internal staff and insureds.
- Prepare and process various uploads into the policy system. This includes rating factors experience mods policy payroll and PEO policies.
- Pull experience modification rating data from NCCI/Independent Bureaus and update the policy system as needed.
- Enter and process new and renewal quote information. This includes uploads of rating values and payrolls running the mass quote process and generating reports for Underwriting.
- Assist with mass policy issuance process at bind/renewal. This includes uploads of rating values and payrolls running mass processes in the policy system and generating validation reports to ensure all policies are being issued correctly.
- Monitor department mailbox and assist with policy endorsement as needed.
- Perform other duties and responsibilities as required or requested.
Required Skills
- Attention to detail
- Strong organizational skills- ability to discern priority
- PC literate including Microsoft Office products
- Be able to multitask in various systems and/or programs
- Excellent verbal and written communication skills as well as strong interpersonal skills
- Efficient time management skills
Competencies
- Thoroughness
- Communication Proficiency
- Initiative
- Ability to work independently
Required Education and Experience
- Prior experience in a professional office setting (minimum of 5 years)
- Substantial experience in Workers Compensation insurance required
- Knowledge of various Workers Compensation policies and structure
- Technical experience and proficiency with NCCI and Independent rating bureaus preferred
- PEO experience preferred
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones and copy/scan machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms.
Position Type and Expected Hours of Work
This is a full-time position and hours of work and days are Monday through Friday 8:30 a.m. to 5 p.m. however additional hours may be required based on business needs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
