Cylinder Control Specialist

Location:

How will you CONTRIBUTE and GROW

• Responsible for analyzing investigating and modifying customer accounts using site audits cylinder movement reports and customer account history.

• Responsible for implementing and complying with the policies and procedures that help ensure the accuracy of the cylinder records. Reviews cylinder activity for Standard Operating Procedure (SOP) compliance performing periodic audits at the customer site.

• Communicates with internal and external customers regarding results of audits including settlements and past due invoices or resolution to a cylinder dispute.

• Reviews and resolves customer owned transactions resulting in either a positive/negative cylinder balance.

• Assists local/national account managers and branch personnel with large-scale customer cylinder audit reconciliation.

• Other duties and responsibilities such as ad hoc reporting as may be assigned.

Are you a MATCH

• High School Diploma or GED Required. Associates degree or higher preferred.
• Prior experience in an operations customer-service or manufacturing related administrative role required.
• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation.
• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.
• Demonstrated working knowledge of SAP or other ERP system preferred

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.

Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .

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