Main Responsibilities
- To administer a portfolio of clients and to ensure all activities fall within the guidelines/stipulations of the statutory or governing documents and within the timeline deliverables.
- To prepare meeting notices standard and complex minutes (the latter with assistance from the Senior Administrator and Manager) as well as prepare board packs and meeting documentation.
- To ensure all day-to-day tasks are carried out with a strong focus on and to be in accordance with Ocorians Policies and Procedures.
- To deal with incoming correspondence expeditiously escalating matters to the Line Manager if the demands of the correspondence exceed capabilities.
- To ensure that client database records are input and maintained correctly (including any statutory registers or other records) and at all times updated when circumstances change.
- To proactively deal with cash management payment processes and bank statement reconciliations and maintain accurate records in this regard.
- To take responsibility for being the immediate point of contact in client relationships for any or all functions to be undertaken for those clients.
- To complete the billing process for client entities in ones portfolio reviewing billing proformas/draft invoices where appropriate at established frequencies and to discuss these with the Manager/Director prior to processing. To also ensure the relevant internal policies with regards to billing are updated to enable the Line Manager to conduct their reviews as appropriate.
- To monitor the aged debt position of matters under administration and to liaise with the Accounts Department other client jurisdictions and Directors to ensure that a tight control is maintained over the value and length of aged debts.
- To undertake scanning and copying for client files and train (when required) more junior members of staff on such tasks.
- To prepare detailed file notes/attendance notes of any telephone meetings.
- To partake in the new business onboarding process complete the preparation of new business packs liaise with the Compliance team and show a strong understanding and adherence with Ocorians Policies and Procedures in this regard.
- To ensure that during periods of absence from the office the relevant Manager and colleagues are informed and fully briefed of any anticipated client related matters which may arise during the period of absence. In the event that colleagues are absent from the office to undertake administration of matters allocated to colleagues as required to ensure the needs of the client are met.
- To escalate any issues/risks arising promptly to the Line Manager/Manager or Directors where appropriate.
- To ensure an awareness and understanding of local Regulatory requirements.
- Carry out any function/activity required by the Line Manager Management team or Directors from time to time.
#LI-SM1
#LI-Hybrid
Qualifications :
Knowledge Skills & Experience
- Educated to A level or degree standard.
- Ideally to be working towards or to have already obtained a Certificate Level qualification (e.g. ICSA).
- Ideally the postholder will have a minimum of 2 years experience in a funds trust and/or company administration role (or related experience).
- This post requires good technical knowledge with an understanding of company secretarial practices and general awareness of regulations impacting UK companies.
- Strong IT and numerical skills especially with using Excel.
Competencies
- Good interpersonal and communication skills are required to develop close working relationships with colleagues and clients.
- Strong attention to detail and ability to proactively manage workloads.
- Good time management and organisational skills and the ability to work methodically and accurately.
- Client focused.
- Team spirit.
Additional Information :
Our Values
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC Clients are at the centre of our world and were committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS We aim high. We think and act globally seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple efficient and effective.
- We are COLLABORATIVE With a curious mindset we ask the right questions to get to the right solution for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL We behave with integrity at all times and assume positive intent building trust through responsible actions and honest relationships.
Remote Work :
No
Employment Type :
Full-time