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About the role
As a Meeting & Events Sr Coordinator you will assist with the planning coordination and day-of planning of meetings conferences and events. This role is integral to ensuring the seamless delivery of high-quality events that meet client expectations.
What youll do
Oversee the setup refresh and removal of food beverage and service items to ensure smooth operations.
Collaborate with management to communicate department goals and align event execution with client vision.
Confirm pre-event setup including space configurations and audio/visual requirements ensuring all details are complete.
Follow up with clients pre- and post-event to confirm satisfaction and gather feedback for continuous improvement.
Troubleshoot and resolve complex client inquiries efficiently.
Assist in the execution of SLAs Key Performance Indicators benchmarks and recurring reports to maintain high service standards.
Manage the meetings and events calendar for event spaces ensuring optimal utilization.
Order and manage event supplies as needed maintaining inventory and ensuring availability.
Gather and analyze data to identify and solve complex problems recommending new techniques and improvements.
Impact own team and other teams whose work activities are closely related encouraging a collaborative environment.
What youll need
High School Diploma or equivalent experience or GED with 23 years of job-related experience in event planning or coordination.
Ability to fulfill the physical requirements associated with this role including stooping standing walking and lifting/carrying heavy loads of 50 lbs. or more.
Comprehensive understanding of event planning processes procedures and systems.
Strong organizational skills with an advanced inquisitive approach to continuously improve event execution.
In-depth knowledge of Microsoft Office products including Word Excel and Outlook.
Advanced math skills with the ability to calculate figures such as percentages discounts and markups.
Excellent communication skills to evaluate and convey complex content in a concise and logical manner.
Ability to work independently and as part of a team demonstrating initiative and problem-solving skills.
Experience in managing client relationships and ensuring high levels of client happiness.
Full Time