Account Manager, LP Network Success
Account Manager, LP Network Success
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Salary Not Disclosed
1 Vacancy
Job Description
OneRail is a technology company innovating solutions for multi-modal delivery. We have built an enterprise platform that connects shippers to an extensive courier ecosystem to automate optimize and manage the entire delivery supply chain from the demand signal to the proof of delivery. Our approach to product development is very collaborative. We seek high-performing candidates excited by the challenges of scaling a product and interested in joining a company ranked 48th in Inc. 5000s fastest-growing companies in 2022 and 23rd in Forbes Best Startup Employers list in 2023.
As an Account Manager LP Network Success youll be responsible for building and maintaining relationships withour Logistics Partners. Conducting periodic reviews of their KPIs identifying areas where improvement is needed identifying opportunities for growth assisting with clearing invoice discrepancies and reviewing claims. As well as identifying and vetting potential new partners compiling onboarding documentation and conducting LP/mobile app training.
This role reports to the Director of Logistics Partnerships and will work closely with the sales and operations teams to ensure that our fulfillment capabilities are aligned with expected delivery volume and contract requirements.
** This role is required to be On-Site with the opportunity to be hybrid after 90 days of employment or remote after a full year of employment. **
Roles and Responsibilities:
- Integrations
- Role you play in integrations:
- Helping broader LP team understand what LPs need prioritization and why
- Ensure your LPs are being integrated in a timely fashion
- Finding the technical contact on the LPs team to connect with our Integrations team
- Assist sourcing info from LPs as needed
- Role you play in integrations:
- LP Performance
- Metrics
- Order Acceptance Rate adjust rates inactivate escalate
- On time pickup percentage
- Completion Rate
- Delivery SLA met
- Margin
- Pricing
- Role in pricing: Identify opportunity areas where we could lower price batch or drive other efficiencies
- POD compliance
- Payment and Claims
- Cancelation
- Metrics
- LP Management
- Meetings
- Weekly meetings with top 5 LPs
- QBRs with top 5 LPs
- Expectation is for you to lead create and present to your LPs weekly and QBRs
- Create action plan for LPs who are not in compliance
- Contract Management
- Work with Transportation team to negotiate pricing
- Meetings
- Onboarding LPs
- Determine fit for both OR and LP
- Ensure LP Platformcan send every status we require
- Service Agreement
- W9 COI ACH
- Prioritize/Schedule integration or conduct ORD training
Qualifications:
- 3or more years of experience in creating developing and maintaining partnerships
- Bachelors degree ideally in business or similar field preferred
- Experience with HubSpotor other CRM / Pipeline Management tool
- Working understanding of API and related technology knowledge
- Demonstrable ability to negotiate and close partnership contracts
- Excellent communication skills both written and oral
- Strong relationship building skills with an entrepreneurial approach
About OneRail
OneRail headquartered in Orlando FL is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowes Pepsi American Tire Distributors and Advance Auto Parts.
OmniPoint is the cornerstone of OneRails integrated final mile delivery solution.
- Capture. Within moments of a purchase that requires same-day delivery OmniPoint captures a shippers demand signal from their POS ERP or e-commerce system: what was ordered where it is where its going and when it needs to be there.
- Optimize. OmniPoint uses this data to specify the optimal vehicle for the orders size and weight as well as any extra services required. OmniPoint then calculates all-in shipping costs and optimizes delivery routing.
- Execute. Customers can direct deliveries to their fleet or OneRails nationwide network of 12 million couriers available 24/7/365.
- Support. Deliveries can be supported as they occur by OneRails skilled Exceptions Assist team to handle unforeseen delivery issues on the customers behalf.
- Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time and provide feedback through a customer-branded interface.
OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in 2022 and 2023 and received an Inc. Best Workplace award in 2023.
Regular Full-time Team Member Benefits (U.S. Team Members)
- Competitive base compensation
- Health and wellness Insurance with generous company contribution (medical dental vision)
- Company-paid life insurance short-term and long-term disability
- 4% 401K match with immediate vesting of Company match
- Continuing Education Opportunities
- Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members*
- Competitive Paid Time Off (PTO) Policy for Hourly Team Members*
- Generous Company-paid Holidays
Onsite Team Member Job Perks (U.S. Team Members)
- Relaxed/casual work environment
- Standing desks
- Recreational and Video games
- Large breakroom and lounge
- Stocked kitchen and fridges
- Cappuccino machine
- Onsite restaurant and daily food trucks
- Offices conveniently located with quick access to I-4 SR-528 and Floridas Turnpike
- Ample free parking
OneRails Travel Policy for Remote Team Members (U.S. Team Members)
While OneRail allows remote work for certain posted roles noted as Remote Work Available on the Companys website a core requisite for all roles is that team members be willing and able to occasionally travel to OneRails Orlando Florida headquarters. All team members are required to participate in on-site onboarding at the onset of employment and then on an as-needed basis thereafter as a condition of their employment.
To view more details about what is like to work at OneRail or to view a full list of career opportunities please visit
Required Experience:
Manager
Employment Type
Full-Time
