Program Manager, Operations, Population Health
Program Manager, Operations, Population Health
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1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for leading and managing the CMS Transforming Episode Accountability Model (TEAM) program operations including oversight of the program execution to ensure goals timelines and budgets are met. Manages a team that supports the daily administration of program. CMS TEAM is a mandatory episode-based alternative payment model in whichMass General Brigham will coordinate optimal care for Medicare patients undergoing one of five specified surgical procedures and assume responsibility for the cost and quality of care from surgery through the first 30 days after the patient leaves the hospital. This model aims to improve the patient experience preoperatively through surgery and recovery. This will be done by supporting the coordination and transition of care between providers and promoting a successful recovery that can reduce unnecessary post-acute care utilization and readmissions.Essential Functions
- Build and implement CMS TEAM program across MGB hospitals aligned with the organizations overall goals and objectives and manage effectively to deadlines and milestones
- Lead the design development and execution of 5 surgical episodes in the CMS TEAM program model across MGB hospitals
- Prepare and maintain the budget for assigned funds
- Track performance of the program to KPIs and targets and engage with hospitals and system leaders for performance and process improvement opportunities
- Communicate effectively and transparently to senior leaders including but not limited to Population Health Services Organization surgical chiefs and leaders care continuum and rehab hospital finance healthcare at home quality etc.
- Collaborate effectively across departments and disciplines for problem solving process improvement alignment and achievement of shared organizational goals etc.
- Manage resources effectively to ensure the successful execution of programs.
- Build lead and mentor a high-performing team comprised of both clinical and non-clinical staff
Qualifications
Education
- Bachelors Degree Related Field of Study or equivalent years of experience required and Masters Degree Related Field of Study preferred
Experience
- Program Management Experience 5-7 years required and Supervisory/Team Leadership Experience 1-2 years required
Knowledge Skills and Abilities
- Knowledgeable of program management principles methodologies and tools.
- Demonstrated experience in leading and managing cross-functional teams.
- Excellent strategic thinking and problem-solving skills.
- Excellent project management and organizational skills
- Excellent process improvement and data driven performance management skills
- Strong business acumen and ability to identify and pursue funding opportunities.
- Excellent communication and presentation skills.
- Ability to work in a fast-paced dynamic environment and adapt to change
- Experienced manager of team greater than 5 employees
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Employment Type
Full-Time
